Technical Support Specialist — Growth, Flex Schedule & Benefits

Egreenservices; Post Falls (ID); On-site; USD 83,000 - 114,000; Full time

Job summary

Public Affairs Institute in Post Falls, ID seeks a Technical Support Specialist who blends conflict resolution with continuous learning to drive purpose-led CSAT reporting. The role offers a salary range of $83,000 to $114,000 with full benefits and an internship schedule, and opportunities to grow in Five9 and related tools.

Candidates should bring 5+ years of relevant experience, strong verbal communication, and the ability to learn new sales/marketing systems quickly, preferably in Post

Qualifications

• Experience with sales/marketing systems and tools.
• Strong verbal communication skills.
• Proven conflict resolution abilities.
• Familiarity with contact center platforms (Five9, Twilio Flex).

Responsibilities

• Turn a $83,000 - $114,000 budget into measurable growth.
• Identify and pursue new business opportunities throughout ID.
• Drive marketing/sales initiatives across Post Falls, ID.
• Promote Verbal Communication adoption to reduce blind spots for the team.
• Read the room on senior calls and close effectively.
• Manage event sponsorships and lead-capture programs in Post Falls, ID.
• Nurture slow leads until timing aligns for conversion.

Skills

Twilio Flex

Verbal Communication

Conflict Resolution

Five9

Sales/Marketing Systems

Tools

Five9

Twilio Flex

Job description

Public Affairs Institute in Post Falls, ID seeks a Technical Support Specialist who blends conflict resolution with continuous learning to drive purpose-led CSAT reporting. The role offers a salary range of $83,000 to $114,000 with full benefits and an internship schedule, and opportunities to grow in Five9 and related tools.

Candidates should bring 5+ years of relevant experience, strong verbal communication, and the ability to learn new sales/marketing systems quickly, preferably in Post