Technical Support Specialist and Programmer

Weber State University; Ogden (UT); On-site; USD 18,000 - 26,000; Part time

Job summary

Weber State University is seeking a Technical Support Specialist and Programmer to assist with C# and SQL/database programming on custom projects within Financial Services. This position also involves web page maintenance, customer service, and general desktop support for faculty, staff, and students.

The role is part-time and requires availability for at least 20 hours per week, with work hours around class schedules (7:30 am - 4:00 pm, Mon-Fri).

Qualifications

• Must be a current Weber State University student.
• C# programming experience (classroom or professional).
• Computer setup and maintenance experience.
• Requires skill programming in C# and SQL, some computer experience, and the ability to learn from written and oral instructions.
• Good customer service and communication skills as well as the ability to troubleshoot a variety of computer and account issues.
• Web page creation and design is desired.

Responsibilities

• Work on C# and minor SQL/database programming on custom projects inside Financial Services.
• Some web page maintenance and design for web pages inside Financial Services.
• Provide customer service, desktop support, and technical support for Faculty, Staff, and Students via phone, e-mail, chat, walk-in, and desk visits.
• Collaborate with a tech group with varying programming and admin experience.
• Schedule around class times and be available for at least 20 hours per week.

Skills

C# programming

SQL

Customer service

Communication

Web page design

Learning from instructions

Graphic design

Education

Currently a Weber State University student

Tools

Visual Studio

Job description

Technical Support Specialist and Programmer

Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).

Position Information

Position Title

Position Title Technical Support Specialist and Programmer

Requisition Number

Requisition Number H00197P

Position Category

Position Category Hourly/Work Study

Campus Location

Campus Location Weber State University - Ogden, UT

Months per year

Pay Grade

Hourly Pay Rate

Hourly Pay Rate $ 16.00

FLSA

Job Summary/Basic Function

This part-time job’s responsibilities are primarily working on C# and minor SQL /database programming on custom projects inside Financial Services. It’s other minor responsibilities includes some web page maintenance and design for web pages inside Financial Services. The job also will require some customer service, computer desktop support, and a wide variety of technical support for Faculty, Staff, and Students via phone, e-mail, chat, walk-in, support, and desktop visits when the other techs are busy or away. You will be working in a group with other techs with varying degrees of programming and computer administration experience. This job will give you great computer repair and programming experience while giving you close proximity to your classes. Work is scheduled and done around class schedules, but you must be available for, at least, 20 hours during the week (between the hours of 7:30 am -4:00 pm, Mon-Fri).

Required Qualifications

Must be a current Weber State University student.
C# Programing experience (Classroom or Professional)
Computer setup and maintenance experience
Requires skill programming in C# and SQL , some computer experience, and the ability to learn from written and oral instructions. Also requires good customer service and communication skills as well as the ability to troubleshoot a variety of computer and account issues. Web page creation and design is desired.

Preferred Qualifications

-Visual Studio Experience
-C# Programming Experience
-Past customer service experience and excellent computer troubleshooting skills.
-Graphic design experience.
-Database Programming knowledge

Physical Activity of this position

Physical Activity of this position Extending hand(s) and arm(s) in any direction., Operate, activate, use, prepare, inspect, place, detect, or position. , Grasping. Applying pressure to an object with the fingers and palm. , Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance.

Physical Requirements of this position

Physical Requirements of this position Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Visual Acuity Requirements including color, depth perception and field of vision.

Visual Acuity Requirements including color, depth perception and field of vision. Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services,) or to make general observations of facilities or structures (i.e., security guard, inspection).

The conditions the worker will be subject to in this position.

The conditions the worker will be subject to in this position. None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • Public Job Posting
  • Internal Job Posting
  • Agency Referral
  • Advertisement/Publication
  • Personal Referral
  • Website
  • Other

Documents Needed to Apply

Required Documents

• Resume

Optional Documents

• Cover Letter