Technical Support Specialist

SECURITY 101; New Jersey; On-site; USD 72,000 - 93,600; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription coverage

Life & disability

401(k) match

Paid holidays

PTO

Vehicle provided

Laptop

Smartphone

Job summary

Security 101 in New Jersey is seeking a Technical Support Specialist to configure, test, and commission enterprise security systems focused on card access control technology and video management systems.

The role requires hands-on programming and integration work on access control and IP video platforms, with strong customer-facing responsibilities and collaboration with IT to ensure secure network topology. A competitive full-time opportunity with growth potential in a dynamic company.

Qualifications

• Minimum 4 years of experience installing, servicing, and programming commercial access control, IP-based video systems, and intrusion alarms.

Responsibilities

• Troubleshoot wide area/segmented networks.
• Work directly with end users to operate systems.
• Collaborate with IT to map network topology for security equipment.
• Familiarity with SIP IP phone systems a bonus.
• Manage quality control and provide excellent customer service.
• Take responsibility for and track project progress.

Skills

Access control programming

Video surveillance systems

Intrusion alarm systems

SQL databases

Education

High School or GED

Electronics training (Technical School/Military)

Tools

Genetec

Milestone

Hanwha

Axis

ExacqVision

Job description

Technical Support Specialist

New Jersey

Security 101 – New Jersey is now recruiting a commercial electronic security system programmer with experience in configuring, testing, and commissioning enterprise security systems as related to card access control technology and video management systems.

Salary:

This is a full-time position with an salary range from $72,000to $93,600, exempt, and commensurate with skills, product knowledge and experience.

Benefits:

Our benefits include medical, dental, vision, prescription coverage, life & disability, 401(k) match plan, paid holidays, PTO and more. We will provide a vehicle, laptop, and smart phone.

Why join Security 101?

• Competitive compensation.
• Industry-leading security solutions and support.
• Growth opportunities in a dynamic, expanding company.
• A team-oriented culture that values high performance.

Skills/Abilities:

Must have at least 4 years’ career experience installing, servicing, and programming commercial access control, IP-based video systems and intrusion alarm systems.

• The ability to build a video or access control server from ground up.
• Experience with access control panel programming.
• Familiarity/experience with alarm panel configuration and programing.
• Understanding of SQL and databases a plus.

Current certification in one or more of the following is essential:

• Access Control: Genetec, Lenel, Software House, Prowatch.
• VMS: Genetec, Milestone, Hanwha, Axis, ExacqVision.

Responsibilities:

• Troubleshoot wide area/segmented networks.
• Work directly with end users on how to operate systems.
• Work directly with IT departments to assist with the network topography needed for security equipment.
• Familiarity with SIP IP phone systems a bonus
• Managing quality control and providing fanatical customer service
• Taking responsibility for and tracking project progress.

Education:

• High School (or GED) minimum requirement
• Electronics training from a Technical School or Military training in electronics or communications (preferred)

Security 101 is a DFWP and EOE organization with a team-oriented work environment.