Technical Support Specialist

Boston Consulting Group; Kalamazoo (MI); Hybrid; USD 63,000 - 89,000; Full time

Job summary

Boston Consulting Group is seeking a Technical Support Specialist to drive revenue, with a remote-friendly setup that fits Kalamazoo, MI. This mid-level role combines sales and marketing to convert a $63,000–$89,000 range into real impact for clients and the firm.

Expect to negotiate pricing, close deals, pursue new opportunities in Michigan, and use retention insights and market research to rank leads. A collaborative, mentor-supported environment awaits.

Qualifications

• 4+ years of experience that left you with strong instincts and few illnesses.
• Clarity of thought that shows up in tidy documentation.
• Reliability that earns you the hard assignments.
• Comfort working in a fast-paced, warm-yet-rigorous environment.
• Curiosity that reads the docs before asking.

Responsibilities

• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Close the gap between what marketing promises and sales delivers
• Identify and pursue new business opportunities throughout MI
• Pair Customer Retention insight with gut feel to rank the hottest leads
• Conduct market research to uncover trends shaping the sales marketing space

Skills

Strong instincts

Tidy documentation

Reliability

Fast-paced environment

Curiosity reading docs

Job description

Plenty of people can run a campaign; Boston Consulting Group wants a Technical Support Specialist who can run the whole revenue engine. This sales marketing role at Boston Consulting Group turns 5 years into $63,000 - $89,000 and turns $63,000 - $89,000 into a stake in what comes next.

Key Responsibilities

• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Close the gap between what marketing promises and sales delivers
• Identify and pursue new business opportunities throughout MI
• Pair Customer Retention insight with gut feel to rank the hottest leads
• Conduct market research to uncover trends shaping the sales marketing space

What You'll Bring

• 4+ years that left you with strong instincts and few illnesses
• Clarity of thought that shows up in tidy documentation
• The kind of reliability that earns you the hard assignments
• Comfort working in a fast-paced, warm-yet-rigorous environment
• The kind of curiosity that reads the docs before asking

Joining Boston Consulting Group means joining a remote-friendly group of professionals who push sales marketing forward from Kalamazoo. A mid-level title opens doors here, but earning real trust is what keeps them open.

Step into $63,000 - $89,000, real mentorship, a benefits package that delivers, and the kind of flexible freelance rhythm people rarely leave.

The Kalamazoo, MI office is bringing people on this season, and this is one of those roles.