Technical Support Specialist

TheraPro360; Henderson, Northern (NV, KY); Hybrid; USD 42,000 - 66,000; Full time

Job summary

TheraPro360 is seeking a Technical Support Specialist to keep our therapy-practice management platform running smoothly for clinicians and staff.

You will troubleshoot and resolve technical issues, provide timely solutions, and ensure minimal disruption to the user experience, helping practices rely on cutting-edge technology every day.

Responsibilities

• Troubleshoot and resolve technical issues.
• Provide timely solutions to keep users moving.
• Ensure minimal disruption to the user experience.

Skills

Technical troubleshooting

Customer communication

Job description

Your role involves troubleshooting and resolving technical issues, providing timely solutions, and ensuring minimal disruption to the user experience.

At TheraPro360, we create innovative therapy practice management software and provide consulting to therapy practices. As a Technical Support Specialist, you’ll keep our platform running smoothly for the therapists and practices who rely on it every day.

What you’ll do

• Troubleshoot and resolve technical issues.
• Provide timely solutions to keep users moving.
• Ensure minimal disruption to the user experience.

We’d love to talk to you about the challenges and opportunities. Send us a note through our contact form, or email your resume to [e-mail] . A TheraPro360 representative will be in touch shortly.

Join a dynamic team transforming healthcare practices with cutting-edge technology.