Owner-Driven Technical Support Specialist

Advisory Solutions LLC; Cedar Rapids (IA); Hybrid; USD 55,000 - 81,000; Full time

Benefits offered by this job

Hybrid work environment

Mentorship program

Competitive salary

Job summary

Advisory Solutions LLC in Cedar Rapids, IA is hiring a Technical Support Specialist for a hybrid role. The position rewards initiative with ownership and focuses on outbound outreach, onboarding, and client success. A seasoned mentor will help sharpen attention management and professional growth.

The team values curiosity, proactive communication, and willingness to learn from demos and scripts, with compensation in a $55,000 - $81,000 range and strong onboarding support.

Qualifications

• A communicator who can disagree without taking it personally.
• Bias toward action balanced by knowing when to wait.
• Curiosity that reads the docs before asking questions.
• Willingness to ask the dumb question before a costly mistake.

Responsibilities

• Own the post-sale check-in to turn clients into references.
• Coordinate cross-functional launches with creative, product, and operations.
• Attend demos and tighten the script after every loss.
• Pitch Advisory Solutions LLC's feedback-driven offering to new buyers.
• Find a compelling hook for Cedar Rapids prospects.
• Guide new clients through onboarding to ensure retention.
• Mentor junior reps on outreach cadence and objection handling.

Skills

Empathy

Communication

Initiative

Curiosity

Questioning

Job description

Advisory Solutions LLC in Cedar Rapids, IA is hiring a Technical Support Specialist for a hybrid role. The position rewards initiative with ownership and focuses on outbound outreach, onboarding, and client success. A seasoned mentor will help sharpen attention management and professional growth.

The team values curiosity, proactive communication, and willingness to learn from demos and scripts, with compensation in a $55,000 - $81,000 range and strong onboarding support.