Technical Support & Solutions Specialist

Altana Pharma Deutschland S.L. (Nycomed Germany Holding GmbH); St. Louis (MO); On-site; USD 50,000 - 65,000; Full time

Job summary

Altana Pharma Deutschland S.L. is seeking a Technical Support Representative in St. Louis, Missouri. This role serves as the first point of contact, providing technical support and collaborating with internal departments to resolve customer issues.

The ideal candidate holds a bachelor’s degree in chemistry or a related field, has 3 years of relevant experience, and possesses excellent communication skills. This position involves developing training programs and ensuring customer satisfaction while promoting the company's technology.

Qualifications

• 3 years related experience.

Responsibilities

• Act as the first point of contact for technical matters.
• Provide support and resolve customer issues.
• Communicate regularly with internal departments.
• Assist in maintaining ISO/TS 16949:2002 certification.

Skills

Excellent oral and written English communications skills

Ability to work collaboratively in an international environment

Self-motivated and driven

Flexibility and proactivity

Good interpersonal skills

Education

4-year bachelor’s degree in chemistry or related engineering field

Job description

Altana Pharma Deutschland S.L. is seeking a Technical Support Representative in St. Louis, Missouri. This role serves as the first point of contact, providing technical support and collaborating with internal departments to resolve customer issues.

The ideal candidate holds a bachelor’s degree in chemistry or a related field, has 3 years of relevant experience, and possesses excellent communication skills. This position involves developing training programs and ensuring customer satisfaction while promoting the company's technology.