Technical Support & Inside Sales — Training to Growth

Rise Technical Recruitment Limited; Columbus (OH); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

401(k)

Medical

Dental

Vision

Quarterly performance bonus

Structured progression

Full technical training

Job summary

Rise Technical Recruitment Limited in Columbus, OH is seeking a Customer Service - Manufacturing professional to join on-site and deliver expert support to customers by phone and email. You will receive full technical training, structured progression, and quarterly performance bonuses as you grow within a growing technical industry.

The role emphasizes serving diverse clients, building strong relationships, and handling quotations and orders with an emphasis on accuracy and service quality.

Qualifications

• Experience in customer service or technical support.
• CRM or ERP experience.
• HVAC, engineering, utility, or other technical industry experience.

Responsibilities

• Provide technical support to customers via phone and email.
• Prepare quotations and process customer orders.
• Build relationships with customers across industries.
• Receive full training on specialist products and applications.

Skills

Customer service

Technical support

Inside sales

Tools

CRM

ERP

Job description

Rise Technical Recruitment Limited in Columbus, OH is seeking a Customer Service - Manufacturing professional to join on-site and deliver expert support to customers by phone and email. You will receive full technical training, structured progression, and quarterly performance bonuses as you grow within a growing technical industry.

The role emphasizes serving diverse clients, building strong relationships, and handling quotations and orders with an emphasis on accuracy and service quality.