Customer Solutions Specialist (Mon–Fri, Growth Path)

Applied Industrial Technologies; Columbus (OH); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Benefits

Paid time off

Tuition reimbursement

Job summary

Applied Industrial Technologies in Columbus, OH, is seeking a Customer Service Representative to support customers by phone and in person, research needs, and recommend parts with a focus on accuracy and speed.

You will be part of a stable company with a clear growth path, training support, and opportunities to advance toward sales or management roles. A competitive base salary plus incentive opportunities and benefits are offered.

Qualifications

• 6 months of customer service experience preferred.
• Excellent telephone and written skills, including English grammar.
• Ability to learn new systems quickly.
• Familiarity with Microsoft Office (Outlook & Excel) and comfortable with Google search.

Responsibilities

• Assist customers by phone and in person at our facility.
• Clarify needs, research, and recommend parts after getting up to speed.
• Meet or exceed monthly sales goals while maintaining high customer satisfaction.
• Process quotes, take orders and provide post-order service.

Skills

Customer service

Telephone skills

Written communication

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

Applied Industrial Technologies in Columbus, OH, is seeking a Customer Service Representative to support customers by phone and in person, research needs, and recommend parts with a focus on accuracy and speed.

You will be part of a stable company with a clear growth path, training support, and opportunities to advance toward sales or management roles. A competitive base salary plus incentive opportunities and benefits are offered.