Technical Support Engineers [Multiple Positions]

Palo Alto Networks, Inc.; United States; Hybrid; Confidential; Full time

Job summary

Palo Alto Networks, Inc. in Plano, Texas, is seeking Technical Support Engineers for multiple positions. You will diagnose, troubleshoot, repair and debug complex electro/mechanical equipment, computer systems, and networked or wireless systems to support field engineers and product teams.

Telecommuting may be permitted; when not telecommuting, you must report to the Plano worksite. This role offers hands-on problem solving in a fast-paced environment with opportunities to advance.

Responsibilities

• Provides technical support to field engineers, technicians, and product support personnel diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked or wireless systems.
• Telecommuting may be permitted; when not telecommuting, must report to the Plano worksite.

Job description

Palo Alto Networks, Inc. is accepting resumes for the following positions in PLANO, TX: Technical Support Engineers [Multiple Positions] Ref#REC331, REC332, Rec334, REC335, REC336) Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked or wireless systems. Telecommuting may be permitted. When not telecommuting, must report to worksite.