Technical Support Engineer – Remote & On-Site Troubleshooter

DTS (Diversified Technical Systems, Inc.); Seal Beach (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

DTS (Diversified Technical Systems, Inc.) is seeking a motivated Technical Support Engineer to provide front-line support for hardware and software systems. This role focuses on diagnosing customer issues and ensuring high satisfaction levels through collaboration and problem-solving.

Candidates should possess a technical degree in electronics/engineering, ideally with experience in data acquisition or embedded systems. Strong analytical skills and the ability to communicate effectively are essential. Opportunities for professional development and travel may be required.

Qualifications

• Approximately two years in a technical role involving data acquisition, sensors, or embedded systems.
• Experience in automotive crash, flight test, and aerospace sectors preferred.
• Ability to travel both domestically and internationally.

Responsibilities

• Provide technical support for DTS hardware and software systems.
• Serve as a front-line resource for the Help Center.
• Maintain and update technical documentation.

Skills

Technical degree in electronics/engineering

Proficiency in Outlook, Word, Excel

Analytical and problem-solving skills

Education

Technical degree or equivalent training

Tools

DTS software products

Job description

DTS (Diversified Technical Systems, Inc.) is seeking a motivated Technical Support Engineer to provide front-line support for hardware and software systems. This role focuses on diagnosing customer issues and ensuring high satisfaction levels through collaboration and problem-solving.

Candidates should possess a technical degree in electronics/engineering, ideally with experience in data acquisition or embedded systems. Strong analytical skills and the ability to communicate effectively are essential. Opportunities for professional development and travel may be required.