Technical Support Engineer — Flexible, Remote/On-Site

Vishay Precision Group, Inc. (VPG)

Seal Beach (CA)

On-site

USD 95,000 - 135,000

Full time

14 days+

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Job summary

Vishay Precision Group, Inc. (VPG) seeks a motivated Technical Support Engineer to deliver front-line technical support for DTS hardware and software systems.

The role emphasizes problem-solving, customer interaction, and cross-functional collaboration to diagnose, troubleshoot, and resolve issues and to support installations. You will contribute to product improvements, maintain technical documentation, support remote and on-site activities, and participate in training and mentoring.

Qualifications

  • Technical degree in electronics or engineering required.
  • Approximately 2 years in a technical role with data acquisition or embedded systems.
  • Experience with automotive crash, flight test, or aerospace & Defense sectors preferred.
  • Ability to learn DTS software products and demonstrate skills.

Responsibilities

  • Provide front-line technical support for DTS hardware and software systems.
  • Respond to support tickets independently or with senior staff.
  • Test and verify software, system, and product performance.
  • Assist with sensor installation, wiring, and system setup.
  • Maintain and update technical documentation and knowledge base.
  • Collaborate with engineering to relay customer feedback.
  • Provide web-based, remote, and on-site technical support and training.
  • Participate in customer meetings and site visits as needed.
  • Contribute to pre-sales and post-sales technical activities.
  • Design and develop custom support solutions as needed.
  • Participate in training and mentoring programs.
  • Perform other duties as requested.

Skills

Problem solving
Technical support
Communication
Travel readiness

Education

Electronics/Engineering degree

Tools

Outlook
Excel
Documentation tools

Job description

Vishay Precision Group, Inc. (VPG) seeks a motivated Technical Support Engineer to deliver front-line technical support for DTS hardware and software systems.

The role emphasizes problem-solving, customer interaction, and cross-functional collaboration to diagnose, troubleshoot, and resolve issues and to support installations. You will contribute to product improvements, maintain technical documentation, support remote and on-site activities, and participate in training and mentoring.

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