Technical Support Engineer II - Remote & On-Call

Fusionehr; Port Reading (NJ); Presencial; USD 60 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Work From Anywhere program (up to 100 days)

20 PTO Days to start

Business casual dress code

Professional development opportunities

Resumo da oferta

A leading HealthTech company located in Port Reading, NJ is seeking a full-time IT Support Specialist. The role includes providing technical support, managing software queries, and collaborating with project teams. Ideal candidates will possess a Bachelor's degree in Computer Science, alongside 2-3 years of relevant experience, particularly in SQL and PowerShell. This position offers a supportive team environment and various work-life enhancements, with a competitive salary range of $60,000 to $80,000.

Qualificações

• 2-3 years of experience in a related IT role.
• Experience with SQL and/or PowerShell.
• Certifications such as A+, MCSE, MCTS are a plus.

Responsabilidades

• Assist with software questions or issues.
• Provide desktop and application support.
• Identify technology solutions based on customer needs.
• Participate in team on-call rotation for technical support.

Conhecimentos

Analytical skills

Problem-solving skills

Verbal communication

Written communication

Customer service

Formação académica

Bachelor's degree in Computer Science or related field

Ferramentas

SQL

PowerShell

Descrição da oferta de emprego

A leading HealthTech company located in Port Reading, NJ is seeking a full-time IT Support Specialist. The role includes providing technical support, managing software queries, and collaborating with project teams. Ideal candidates will possess a Bachelor's degree in Computer Science, alongside 2-3 years of relevant experience, particularly in SQL and PowerShell. This position offers a supportive team environment and various work-life enhancements, with a competitive salary range of $60,000 to $80,000.