Technical Support Engineer II - Remote & On-Call

Fusionehr; Port Reading (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Work From Anywhere program (up to 100 days)

20 PTO Days to start

Business casual dress code

Professional development opportunities

Job summary

A leading HealthTech company located in Port Reading, NJ is seeking a full-time IT Support Specialist. The role includes providing technical support, managing software queries, and collaborating with project teams. Ideal candidates will possess a Bachelor's degree in Computer Science, alongside 2-3 years of relevant experience, particularly in SQL and PowerShell. This position offers a supportive team environment and various work-life enhancements, with a competitive salary range of $60,000 to $80,000.

Qualifications

• 2-3 years of experience in a related IT role.
• Experience with SQL and/or PowerShell.
• Certifications such as A+, MCSE, MCTS are a plus.

Responsibilities

• Assist with software questions or issues.
• Provide desktop and application support.
• Identify technology solutions based on customer needs.
• Participate in team on-call rotation for technical support.

Skills

Analytical skills

Problem-solving skills

Verbal communication

Written communication

Customer service

Education

Bachelor's degree in Computer Science or related field

Tools

SQL

PowerShell

Job description

A leading HealthTech company located in Port Reading, NJ is seeking a full-time IT Support Specialist. The role includes providing technical support, managing software queries, and collaborating with project teams. Ideal candidates will possess a Bachelor's degree in Computer Science, alongside 2-3 years of relevant experience, particularly in SQL and PowerShell. This position offers a supportive team environment and various work-life enhancements, with a competitive salary range of $60,000 to $80,000.