Technical Support Engineer II – Hybrid, Growth & Impact

Fusion Health; Port Reading (NJ); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401K

Generous PTO

Job summary

Fusion Health in Port Reading, NJ, is seeking an IT Support Specialist to provide essential technical assistance to customers. You will support software inquiries, maintain technical documentation, and participate in 24/7 on-call support.

The ideal candidate has a Bachelor's degree in Computer Science or related field, along with 2-3 years of IT experience. The position offers a salary range of $60,000 - $80,000, along with comprehensive benefits.

Qualifications

• 2-3+ years of experience in a related IT role.
• Experience with SQL and/or PowerShell.
• Certifications like A+, MCSE, CCNA are a plus.

Responsibilities

• Provide desktop and application support to customers.
• Develop a comprehensive understanding of software applications.
• Participate in a team on-call rotation for 24/7 support.

Skills

Analytical and problem solving skills

Customer service skills

Verbal and written communication

Collaboration with team members

Education

Bachelor's degree in Computer Science or related field

Tools

SQL

PowerShell

Job description

Fusion Health in Port Reading, NJ, is seeking an IT Support Specialist to provide essential technical assistance to customers. You will support software inquiries, maintain technical documentation, and participate in 24/7 on-call support.

The ideal candidate has a Bachelor's degree in Computer Science or related field, along with 2-3 years of IT experience. The position offers a salary range of $60,000 - $80,000, along with comprehensive benefits.