Network Support Engineer — Growth & Impact

Fusion Digital; Town/Village of East Rochester (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Performance-based incentives

Generous bonus levels

Job summary

Fusion Digital is seeking a Network Support Specialist to join our rapidly growing IT Services group. In this role, you will provide comprehensive IT support, including technical assistance with Microsoft business applications and operating systems.

The ideal candidate will possess a background in IT support, excellent interpersonal skills, and the ability to integrate into a small team while managing multiple tasks effectively. This position offers room for growth and professional development within the company.

Qualifications

• 2 or 4-year degree or relevant experience in IT support.
• 2 years of technical experience in IT support.
• Understanding of Microsoft Active Directory and NTFS permissions.

Responsibilities

• Provide IT support for Microsoft business applications and operating systems.
• Manage virtual environments with VMware and Hyper-V.
• Provide technical support for LAN connectivity and security.

Skills

IT support

Customer service

Network troubleshooting

Microsoft Office

Education

2 or 4-year degree in IT

2 years of IT support experience

Tools

VMware

Hyper-V

Job description

Fusion Digital is seeking a Network Support Specialist to join our rapidly growing IT Services group. In this role, you will provide comprehensive IT support, including technical assistance with Microsoft business applications and operating systems.

The ideal candidate will possess a background in IT support, excellent interpersonal skills, and the ability to integrate into a small team while managing multiple tasks effectively. This position offers room for growth and professional development within the company.