Technical Support Analyst I — Hardware, Software & Network Help

pullmanregionalhospital; United States; On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Health Savings Account

Paid Leave Time

Life Insurance

Long-Term Disability

Retirement

Job summary

Pullman Regional Hospital is seeking a Technical Support Analyst I to investigate and resolve software, hardware, telecom, and networking issues. You will install systems and peripherals and tutor users in best practices.

The role emphasizes teamwork with IT staff and a strong focus on user satisfaction. The position requires basic qualifications and a commitment to ongoing training, with typical daytime hours and a base pay range that reflects experience and knowledge.

Qualifications

• High school diploma or equivalent is required.
• Valid driver's license is preferred.
• Excellent communication skills with colleagues and customers.

Responsibilities

• Investigates, analyzes, and resolves computer software, hardware, telecom, and networking issues.
• Installs computers, software, telecom, and peripherals.
• Coaches users and provides training on various technologies.
• Works with IT team to brainstorm and develop solutions to technical problems.

Skills

MS Windows

Networking

Troubleshooting

Client relations

User training

Education

High school diploma or equivalent

Tools

MS Windows

Job description

Pullman Regional Hospital is seeking a Technical Support Analyst I to investigate and resolve software, hardware, telecom, and networking issues. You will install systems and peripherals and tutor users in best practices.

The role emphasizes teamwork with IT staff and a strong focus on user satisfaction. The position requires basic qualifications and a commitment to ongoing training, with typical daytime hours and a base pay range that reflects experience and knowledge.