Technical Support Analyst

Torch Technologies; Alabama; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

ESOP participation

401(k) match

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Torch Technologies in Huntsville, AL is seeking a Systems Administrator to support Windows and Linux development, integration, and test environments. You will provision, image, and maintain systems, troubleshoot issues, and ensure RMF/cyber compliance within a cleared DoD program.

The ideal candidate will have a US citizenship, an active Secret clearance, a Bachelor’s degree in CS or related field, 2+ years in systems security, and experience with PowerShell, Bash or Python for automation, plus

Qualifications

• U.S. Citizenship required.
• Bachelor’s Degree in Computer Science or related field or equivalent experience.
• 2+ years of systems security experience.
• Active Secret clearance.
• Strong working knowledge of Windows system administration, imaging, and configuration management.

Responsibilities

• Provision, image, and maintain Windows-based development, integration, and test systems.
• Support Linux systems (RHEL, Ubuntu, or similar) in development and lab environments.
• Assist with hardware provisioning and OS imaging across Windows and Linux platforms.
• Provide IT support and troubleshooting for development and lab infrastructure; patching as needed.
• Support RMF and cybersecurity activities, including STIGs/CIS, evidence collection, and continuous monitoring.

Skills

Windows administration

Imaging

Linux administration

Cybersecurity compliance

RMF/STIGs

Documentation

Automation scripting

Education

Bachelor’s degree in Computer Science or related field

Tools

PowerShell

Bash

Python

Windows

Linux

Job description

Torch TechnologiesThank you for your interest in employment with Torch Technologies. We are a 100% employee-owned, Certified Great Place To Work and named Best Places to Work in Huntsville/Madison County, headquartered in Huntsville, AL. Our team provides superior research, development, and engineering services to the Federal Government and Department of War. As one of the nation’s top 100 defense companies, the services we provide directly support the men and women who serve our country. Our corporate mission sums up the pride our employee-owners take in the work we do: “Lighting the Pathway of Freedom”. And, as a Certified Evergreen ESOP, we have made the commitment to grow and sustain our company for the next 100 years! Come grow with us!The Systems Administrator will support Windows and Linux development, integration, and test environments. This role will focus on system provisioning, imaging, configuration, troubleshooting, cybersecurity compliance, and supporting engineering teams in a cleared DoW environment.As a Systems Administrator, your duties will include the following, but are not limited to:Provision, image, and maintain Windows-based development, integration, and test systems.Support Linux systems (RHEL, Ubuntu, or similar) in development and lab environments.Support hardware provisioning and OS imaging across Windows and Linux platforms.Assist with software testing, including environment setup, configuration, and validation.Provide IT support for development and lab infrastructure, including troubleshooting and patching.Support RMF and cybersecurity activities, including STIGs/CIS, evidence collection, and continuous monitoring.Maintain system, imaging, and cybersecurity documentation.Collaborate with developers, test engineers, system owners, and ISSO/ISSM personnel to ensure environment readiness and compliance.Required QualificationsU.S. CitizenshipBachelor’s Degree in Computer Science, or a related field or equivalent experience.2+ years of experience in systems security.Active Secret clearance.Strong working knowledge of Windows system administration, imaging, and configuration management.Supplemental experience with Linux system administration and basic command-line operations.Practical experience with hardware provisioning and OS imaging processes.Familiarity with software testing support or test environment management.Ability to work embedded with a development team and prioritize environment stability for engineering work.Preferred QualificationsExperience supporting software or systems development teams in a lab, integration, or product engineering environment.Scripting or automation skills (PowerShell preferred; Bash or Python a plus) for imaging and environment management.CompTIA Security+, Windows-focused certifications, or equivalent.Prior experience in a DoD or cleared development program.Schedule: M-F; 8-5Work Location: Huntsville, ALTravel: 0-10%Relocation Assistance Available: NoPosition Contingent Upon Award of Contract: No#LI-DK1Benefits:Torch Technologies is proud to offer a stable and professional work environment, a competitive salary, and an excellent, comprehensive benefit package including: ESOP participation, 401(k) match, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, Health Saving Accounts and Health Reimbursement Accounts, EAP, education assistance, paid time off, and holidays.Applying to Torch Technologies:Only those candidates invited for an interview will be contacted. Employment at Torch Technologies is contingent upon the successful completion of a comprehensive background check.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. Torch Technologies, Inc. participates in E-Verify.If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Careers Link as a result of your disability. You can request reasonable accommodations by sending an email to [e-mail]. Thank you for your interest in Torch Technologies.