Technical Support Analyst

starfish; Huntsville (AL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

ESOP participation

401(k) match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Flexible spending accounts

Health Savings Accounts

Health Reimbursement Accounts

Employee Assistance Program

Education assistance

Paid time off

Holidays

Job summary

Torch Technologies is seeking a Systems Administrator to support Windows and Linux development, integration, and test environments in a cleared DoD setting. Responsibilities include provisioning, imaging, configuration, cybersecurity compliance, and collaboration with engineering teams.

The role focuses on maintaining environments, assisting with testing, and ensuring security controls and documentation are up to date. U.S. Citizenship and an active Secret clearance are required.

Qualifications

• U.S. Citizenship is required.
• Bachelor's degree in Computer Science or related field or equivalent experience.
• 2+ years of experience in systems security.
• Active Secret clearance.
• Strong Windows system administration, imaging, and configuration management.
• Supplemental experience with Linux system administration and basic command-line operations.
• Practical experience with hardware provisioning and OS imaging processes.
• Familiarity with software testing support or test environment management.
• Ability to work embedded with a development team and prioritize environment stability for engineering work.

Responsibilities

• Provision, image, and maintain Windows-based development, integration, and test systems.
• Support Linux systems (RHEL, Ubuntu, or similar) in development and lab environments.
• Support hardware provisioning and OS imaging across Windows and Linux platforms.
• Assist with software testing, including environment setup, configuration, and validation.
• Provide IT support for development and lab infrastructure, including troubleshooting and patching.
• Support RMF and cybersecurity activities, including STIGs/CIS, evidence collection, and continuous monitoring.
• Maintain system, imaging, and cybersecurity documentation.
• Collaborate with developers, test engineers, system owners, and ISSO/ISSM personnel to ensure environment readiness and compliance.

Skills

Windows administration

Linux administration

imaging

Configuration management

Hardware provisioning

Software testing support

RMF and cybersecurity

Documentation

Team collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

PowerShell

Bash/Python

Job description

Torch Technologies

Thank you for your interest in employment with Torch Technologies. We are a 100% employee-owned, Certified Great Place To Work and named Best Places to Work in Huntsville/Madison County, headquartered in Huntsville, AL. Our team provides superior research, development, and engineering services to the Federal Government and Department of War. As one of the nation's top 100 defense companies, the services we provide directly support the men and women who serve our country. Our corporate mission sums up the pride our employee-owners take in the work we do: "Lighting the Pathway of Freedom". And, as a Certified Evergreen ESOP, we have made the commitment to grow and sustain our company for the next 100 years! Come grow with us!

The Systems Administrator will support Windows and Linux development, integration, and test environments. This role will focus on system provisioning, imaging, configuration, troubleshooting, cybersecurity compliance, and supporting engineering teams in a cleared DoW environment.

Responsibilities

• Provision, image, and maintain Windows-based development, integration, and test systems.
• Support Linux systems (RHEL, Ubuntu, or similar) in development and lab environments.
• Support hardware provisioning and OS imaging across Windows and Linux platforms.
• Assist with software testing, including environment setup, configuration, and validation.
• Provide IT support for development and lab infrastructure, including troubleshooting and patching.
• Support RMF and cybersecurity activities, including STIGs/CIS, evidence collection, and continuous monitoring.
• Maintain system, imaging, and cybersecurity documentation.
• Collaborate with developers, test engineers, system owners, and ISSO/ISSM personnel to ensure environment readiness and compliance.

Required Qualifications

• U.S. Citizenship
• Bachelor's Degree in Computer Science, or a related field or equivalent experience.
• 2+ years of experience in systems security.
• Active Secret clearance.
• Strong working knowledge of Windows system administration, imaging, and configuration management.
• Supplemental experience with Linux system administration and basic command-line operations.
• Practical experience with hardware provisioning and OS imaging processes.
• Familiarity with software testing support or test environment management.
• Ability to work embedded with a development team and prioritize environment stability for engineering work.

Preferred Qualifications

• Experience supporting software or systems development teams in a lab, integration, or product engineering environment.
• Scripting or automation skills (PowerShell preferred; Bash or Python a plus) for imaging and environment management.
• CompTIA Security+, Windows-focused certifications, or equivalent.
• Prior experience in a DoD or cleared development program.

Additional Information

• Schedule: M-F; 8-5
• Work Location: Huntsville, AL
• Travel: 0-10%
• Relocation Assistance Available: No
• Position Contingent Upon Award of Contract: No

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Benefits

Torch Technologies is proud to offer a stable and professional work environment, a competitive salary, and an excellent, comprehensive benefit package including:

• ESOP participation
• 401(k) match
• medical
• dental
• vision
• life insurance
• short-term disability
• long-term disability
• flexible spending accounts
• Health Saving Accounts
• Health Reimbursement Accounts
• EAP
• education assistance
• paid time off
• holidays

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. Torch Technologies, Inc. participates in E-Verify.

Employment at Torch Technologies is contingent upon the successful completion of a comprehensive background check.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Careers Link as a result of your disability. You can request reasonable accommodations by sending an email to [e-mail].

Thank you for your interest in Torch Technologies.