Technical Supervisor

Sonora Quest Laboratories / Laboratory Sciences of Arizona; Yakima (WA); On-site; USD 80,000 - 110,000; Full time

Job summary

Sonora Quest Laboratories / Laboratory Sciences of Arizona seeks a Laboratory Supervisory professional to organize and direct workflow, lead staff development, and drive quality improvements.

The role focuses on achieving cost-effective services, adhering to regulatory accreditation, and managing resources within budget while coaching a diverse technical team.

Qualifications

• Bachelor’s degree in chemical, physical, biological or clinical laboratory science or medical technology.
• Four (4) years’ training and experience in high-complexity testing in the respective specialty.
• Bachelor’s Degree in Medical Laboratory Science (preferred).
• MLS or Specialty Certification (preferred).
• One (1) year of supervisory experience (preferred).

Responsibilities

• Hires, trains, and evaluates staff; supervise workflow and staffing.
• Schedule labor and resources within budget; monitor expenses.
• Ensure CAP, CMS, AABB, FDA, CLIA, and OSHA compliance for patient care and safety.
• Lead or participate in cross-functional tasks to improve service quality and efficiency.
• Support information dissemination and act as liaison within the organization.

Skills

Supervisory skills

Leadership

Six Sigma/Lean

Staff development

Problem solving

Education

Bachelor’s Degree in chemical, physical, biological or clinical laboratory science or medical technology

MLS Certification / Specialty Certification

Tools

Six Sigma tools

Lean concepts

Job description

Primary City/State: Phoenix, Arizona

Department Name: General Lab-Days-Ref Lab

Work Shift: Day

Job Category: Lab

Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package.

POSITION SUMMARY

This position provides general operational supervision under the direction of the director/manager to assigned personnel. Responsible for organizing, directing and controlling workflow aspects of the section in order to improves processes to provide high quality and cost effective services.

CORE FUNCTIONS

1. Hires, trains and conducts performance evaluations, and supervises the workflow for designated staff. This includes initiating promotions, transfers, and disciplinary actions. Provides leadership, coaching, recognition, and staff development. Establishes priorities, workloads, schedules, controls, work procedures and day-to-day problem resolution and trouble shooting utilizing Six Sigma and Lean concepts, tools and methodology in the department
2. Schedules and manages the use of labor and resources within budgetary guidelines. Manages waste reduction and establishes priorities, workloads, controls and work procedures, as well as determines resources needed for expense reduction. Prepares and/or provides input for the department budget.
3. Under the direction of management, ensures area(s) of responsibility are maintained in accreditation with College of American Pathologists (CAP), Centers for Medicare and Medicaid Services (CMS), American Association of Blood Banks (AABB), Food and Drug Administration (FDA) and licensing for Clinical Laboratory Improvement Amendments (CLIA) for patient care and nursing. Also ensures laboratory is compliant with Occupational Safety and Health Administration (OSHA).
4. Participates and may lead task forces to plan, implement, and coordinate activities to maximize service quality, compliance effectiveness and efficiency. Develops and monitors performance matrix to ensure quality patient care.
5. Serves as a resource and communication liaison by facilitating timely and accurate dissemination of information within the organization and to parent partners.

DIRECTLY REPORTING

Provides direct supervision to 10 to 40 technical staff.

MINIMUM QUALIFICATIONS

• Bachelor’s Degree in a chemical, physical, biological or clinical laboratory science or medical technology.
• Four (4) years’ training and experience in high-complexity testing in the respective specialty.

PREFERRED QUALIFICATIONS

• Bachelor’s Degree in Medical Laboratory Science.
• MLS or Specialty Certification.
• One (1) year of supervisory experience.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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