Technical Supervisor - 2nd Shift

Sonora Quest Laboratories/ Laboratory Sciences of Arizona; Phoenix (AZ); On-site; USD 70,000 - 95,000; Full time

Job summary

Sonora Quest Laboratories/Laboratory Sciences of Arizona seeks an Evening Supervisor for the General Lab-Even-Ref Lab in Phoenix. You will oversee operations, organize workflows and supervise 10 to 40 technical staff, applying Six Sigma and Lean to improve processes and deliver high-quality, cost-effective services.

The ideal candidate holds a Bachelor's degree in a lab science, 4 years of high-complexity testing experience, and (preferred) MLS or specialty certification, with at least one year

Qualifications

• Bachelor’s degree in chemical, physical, biological or clinical laboratory science or medical technology.
• Four (4) years’ training and experience in high-complexity testing in the respective specialty.
• MLS or Specialty Certification preferred; one year supervisory experience preferred.

Responsibilities

• Hires, trains and conducts performance evaluations, and supervises the workflow for designated staff using Six Sigma and Lean concepts.
• Schedules and manages labor within budgetary guidelines; assists with department budgeting and resource planning.
• Ensures compliance with CAP, CMS, AABB, FDA, CLIA and OSHA; maintains accreditation and patient safety standards.
• Leads or participates in cross-functional task forces to improve service quality and efficiency.

Skills

Staff supervision

Leadership

Process optimization

Six Sigma/Lean

Education

Bachelor's degree in chemical/physical/biological or clinical laboratory science

Tools

MLS Certification

Job description

Primary City/State Phoenix, Arizona

Department Name General Lab-Even-Ref Lab

Work Shift Evening

Job Category Lab

Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package.

Position Summary

This position provides general operational supervision under the direction of the director/manager to assigned personnel. Responsible for organizing, directing and controlling workflow aspects of the section in order to improves processes to provide high quality and cost effective services.

Core Functions

• Hires, trains and conducts performance evaluations, and supervises the workflow for designated staff. This includes initiating promotions, transfers, and disciplinary actions. Provides leadership, coaching, recognition, and staff development. Establishes priorities, workloads, schedules, controls, work procedures and day-to‑day problem resolution and trouble shooting utilizing Six Sigma and Lean concepts, tools and methodology in the department
• Schedules and manages the use of labor and resources within budgetary guidelines. Manages waste reduction and establishes priorities, workloads, controls and work procedures, as well as determines resources needed for expense reduction. Prepares and/or provides input for the department budget.
• Under the direction of management, ensures area(s) of responsibility are maintained in accreditation with College of American Pathologists (CAP), Centers for Medicare and Medicaid Services (CMS), American Association of Blood Banks (AABB), Food and Drug Administration (FDA) and licensing for Clinical Laboratory Improvement Amendments (CLIA) for patient care and nursing. Also ensures laboratory is compliant with Occupational Safety and Health Administration (OSHA).
• Participates and may lead task forces to plan, implement, and coordinate activities to maximize service quality, compliance effectiveness and efficiency. Develops and monitors performance matrix to ensure quality patient care.
• Serves as a resource and communication liaison by facilitating timely and accurate dissemination of information within the organization and to parent partners.

DIRECTLY REPORTING

Provides direct supervision to 10 to 40 technical staff.

Minimum Qualifications

• Bachelor’s Degree in a chemical, physical, biological or clinical laboratory science or medical technology.
• Four (4) years’ training and experience in high-complexity testing in the respective specialty.

Preferred Qualifications

• Bachelor’s Degree in Medical Laboratory Science.
• MLS or Specialty Certification.
• One (1) year of supervisory experience.

EEO Statement

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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