Technical Supervisor - 3rd Shift

Sonora Quest Laboratories/ Laboratory Sciences of Arizona; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

Sonora Quest Laboratories/ Laboratory Sciences of Arizona is seeking a dedicated supervisor for their laboratory in Phoenix, Arizona. This role involves overseeing the operational workflow and ensuring compliance with various regulatory agencies, while leading a team of 10 to 40 technical staff members.

The ideal candidate will hold a Bachelor's degree in a relevant science field and have significant experience in high-complexity testing. Preferred qualifications include supervisory experience and medical laboratory certification.

Qualifications

• Bachelor’s Degree in a chemical, physical, biological or clinical laboratory science or medical technology.
• Four years of training and experience in high-complexity testing in the respective specialty.

Responsibilities

• Provide general operational supervision under direction of management.
• Hire, train, and evaluate technical staff.
• Ensure compliance with accrediting agencies.
• Participate in task forces to improve service quality.

Skills

Leadership

Coaching

Problem resolution

Budget management

Process improvement

Education

Bachelor’s Degree in a relevant science field

Bachelor’s Degree in Medical Laboratory Science

Job description

Primary City/State

Phoenix, Arizona

Department Name

General Lab-PM's-Ref Lab

Work Shift

Night

Job Category

Lab

Position Summary

This position provides general operational supervision under the direction of the director/manager to assigned personnel. Responsible for organizing, directing and controlling workflow aspects of the section in order to improve processes to provide high quality and cost effective services.

Core Functions

• Hires, trains and conducts performance evaluations, and supervises the workflow for designated staff. This includes initiating promotions, transfers, and disciplinary actions. Provides leadership, coaching, recognition, and staff development. Establishes priorities, workloads, schedules, controls, work procedures and day-to-day problem resolution and trouble shooting utilizing Six Sigma and Lean concepts, tools and methodology in the department.
• Schedules and manages the use of labor and resources within budgetary guidelines. Manages waste reduction and establishes priorities, workloads, controls and work procedures, as well as determines resources needed for expense reduction. Prepares and/or provides input for the department budget.
• Under the direction of management, ensures area(s) of responsibility are maintained in accreditation with College of American Pathologists (CAP), Centers for Medicare and Medicaid Services (CMS), American Association of Blood Banks (AABB), Food and Drug Administration (FDA) and licensing for Clinical Laboratory Improvement Amendments (CLIA) for patient care and nursing. Also ensures laboratory is compliant with Occupational Safety and Health Administration (OSHA).
• Participates and may lead task forces to plan, implement, and coordinate activities to maximize service quality, compliance effectiveness and efficiency. Develops and monitors performance matrix to ensure quality patient care.
• Serves as a resource and communication liaison by facilitating timely and accurate dissemination of information within the organization and to parent partners.

Directly Reporting

Provides direct supervision to 10 to 40 technical staff.

Minimum Qualifications

• Bachelor’s Degree in a chemical, physical, biological or clinical laboratory science or medical technology.
• Four (4) years’ training and experience in high-complexity testing in the respective specialty.

Preferred Qualifications

• Bachelor’s Degree in Medical Laboratory Science.
• MLS or Specialty Certification.
• One (1) year of supervisory experience.

EEO Statement

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.