Technical Supervisor

Laboratory Sciences of Arizona; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Sonora Quest Laboratories/Laboratory Sciences of Arizona in Phoenix, AZ, seeks an operational supervisor to oversee lab workflow and staff under direction of management. The role emphasizes Six Sigma and Lean practices to enhance quality and cost efficiency.

Responsibilities include hiring, training, performance evaluations, budgeting, and ensuring accreditation with CAP, CMS, AABB, FDA, CLIA and OSHA. The position also involves leading cross-functional task forces and serving as a

Qualifications

• Bachelor's Degree in chemical, physical, biological or clinical laboratory science or medical technology.
• MLS or Specialty Certification.
• Experience supervising laboratory staff and implementing process improvement concepts.

Responsibilities

• Hires, trains and conducts performance evaluations; supervises workflow for staff.
• Schedules and manages labor within budget guidelines; supports cost reduction efforts.
• Ensures compliance with CAP, CMS, AABB, FDA and CLIA requirements; maintains OSHA standards.
• Leads task forces to improve service quality, compliance and efficiency; monitors performance metrics.
• Acts as liaison to disseminate information across the organization and with parent partners.

Skills

Staff supervision

Performance evaluations

Lean Six Sigma

Education

Bachelor's Degree in chemical, physical, biological or clinical laboratory science or medical technology

MLS or Specialty Certification

Job description

Primary City/State: Phoenix, Arizona

Department Name: General Lab-Days-Ref Lab

Work Shift: Day

Job Category: Lab

Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package.

POSITION SUMMARY

This position provides general operational supervision under the direction of the director/manager to assigned personnel. Responsible for organizing, directing and controlling workflow aspects of the section in order to improves processes to provide high quality and cost effective services.

CORE FUNCTIONS

1. Hires, trains and conducts performance evaluations, and supervises the workflow for designated staff. This includes initiating promotions, transfers, and disciplinary actions. Provides leadership, coaching, recognition, and staff development. Establishes priorities, workloads, schedules, controls, work procedures and day-to-day problem resolution and trouble shooting utilizing Six Sigma and Lean concepts, tools and methodology in the department
2. Schedules and manages the use of labor and resources within budgetary guidelines. Manages waste reduction and establishes priorities, workloads, controls and work procedures, as well as determines resources needed for expense reduction. Prepares and/or provides input for the department budget.
3. Under the direction of management, ensures area(s) of responsibility are maintained in accreditation with College of American Pathologists (CAP), Centers for Medicare and Medicaid Services (CMS), American Association of Blood Banks (AABB), Food and Drug Administration (FDA) and licensing for Clinical Laboratory Improvement Amendments (CLIA) for patient care and nursing. Also ensures laboratory is compliant with Occupational Safety and Health Administration (OSHA).
4. Participates and may lead task forces to plan, implement, and coordinate activities to maximize service quality, compliance effectiveness and efficiency. Develops and monitors performance matrix to ensure quality patient care.
5. Serves as a resource and communication liaison by facilitating timely and accurate dissemination of information within the organization and to parent partners.

DIRECTLY REPORTING

Provides direct supervision to 10 to 40 technical staff.

MINIMUM QUALIFICATIONS

• Bachelor's Degree in a chemical, physical, biological or clinical laboratory science or medical technology.
• Four (4) years' training and experience in high-complexity testing in the respective specialty.

PREFERRED QUALIFICATIONS

• Bachelor's Degree in Medical Laboratory Science.
• MLS or Specialty Certification.
• One (1) year of supervisory experience.

EEO Statement

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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Make Great Friends and a Difference in Your Communities

You'll feel like you're in the right place at Sonora Quest Laboratories/Laboratory Sciences of Arizona (SQL/LSA), doing great work on behalf of a healthy community. While many organizations tout "teamwork and camaraderie", there is no denying that our compassionate, collaborative culture is a cut above the rest. Our team members work together daily to create a work environment where everyone feels supported and empowered to be their best selves and do their best work. Grow your career and see for yourself how gratifying and satisfying being a part of our team can be. You Belong Here.

Sonora Quest Laboratories is a proud partner of Banner Health.

We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.

EEO/Disabled/Veterans Laboratory Sciences of Arizona supports a drug-free work environment.