Technical Specialist Regional

Toshiba International Corporation; Missouri; On-site; USD 120,000 - 180,000; Full time

Job summary

Toshiba International Corporation seeks an experienced Regional Technical Specialist to support UPS and data center account sales. You will leverage engineering, technical, sales and customer service skills to enhance customer loyalty and facilitate new sales in the region.

The role requires an Electrical or Mechanical Engineering degree and 10+ years in UPS or data center engineering, with strong communication and presentation abilities.

Qualifications

• 10+ years in UPS or Data Center engineering required.
• Electrical or Mechanical Engineering degree required.
• Strong written and verbal communication and presentation skills.

Responsibilities

• Support sales by building rapport with data center users, designers, builders and influencers.
• Become a trusted adviser to accounts and manage opportunities through conception, design and engineering stages.
• Conduct technical presentations (lunch and learns, seminars, webinars, etc.) to promote products and solutions.
• Serve as front-line contact for technical UPS accounts and address technical needs.
• Collaborate with Product Managers and Application Engineers to advise best customer solutions.
• Maintain CRM with account activities, projects, contacts, etc.

Skills

10+ years UPS/Data Center engineering

Articulating value propositions

Technical report writing

Verbal & written communication

Multi-tasking & adaptability

Team player

Sales engineering / account management

Education

B.S. in Electrical or Mechanical Engineering

Job description

Toshiba International Corporation is a world leader in the design and manufacture of motors, motor controls and power electronics products. Many of these products are designed, built and tested in our 1,000,000 square foot state‑of‑the‑art manufacturing facility in Houston, TX. We have developed a totally integrated manufacturing process from research and development, design, engineering, production and manufacturing to after‑market service and sales & marketing. Toshiba differentiates itself from its competitors through its commitment to quality and reliability. We build products to perform in the most difficult conditions. From raw material to the finished product, we assure exacting quality, engineering excellence and stringent testing to meet domestic and international performance standards.

Job Summary

As a key member of the UPS Regional Sales Team, the Regional Technical Specialist uses engineering, technical, sales, and customer service skills to enhance UPS customer loyalty and facilitate new sales in the Region. The Regional Technical Specialist will participate in multiple facets of a large system and/or strategic UPS sale including technical presentations, design review meetings and assisting with application design. The Regional Technical Specialist has sales support responsibility for both new and existing accounts. The position reports to the UPS National Sales Manager. Electrical or Mechanical Engineering degree required.

Key Responsibilities

• Support sales by building rapport with data center users, designers, builders, and influencers.
• Ultimately become a trusted adviser to those accounts.
• Conduct technical presentations to the market, including lunch and learns, seminars, webinars and conference talks.
• Serve as a front line contact for technical UPS accounts mentioned above.
• Ensure the technical needs and requests are addressed.
• Manage sophisticated opportunities during the conception, design and engineering stage.
• Technical liaison between strategic accounts and the Toshiba factory.
• Work closely with the Product Managers and Application Engineers to advise best solutions for a customer’s application.
• Facilitate necessary webinars, conference calls, joint sales calls to support the customer.
• Grow existing accounts by building rapport and detecting new opportunities within the account.
• Grow customer base by building new relationships and engaging the Regional Sales Manager in the proposal stage.
• Grow personal skills and knowledge by studying new market trends, participating in educational opportunities, sales trainings, conferences, etc.
• Maintain CRM with account activities, projects, contacts, etc.

Skills And Experience

• 10+ years working in a UPS or Data Center engineering role.
• Ability to quickly articulate technical and business value propositions.
• Proficiency with technical report writing.
• Excellent verbal and written communication skills, including outstanding presentation skills.
• Self‑reliant, adaptable, decisive, and professional, able to effectively multi‑task in a dynamic environment.
• Understands and is a key contributor to a team environment.
• Bachelor of Science degree in Electrical Engineering or Mechanical Engineering.
• Understands UPS technology as well as the Data Center environment.
• Sales Engineering or account management experience preferred.