Technical Solutions Specialist for Onboarding & Projects

Jobtailor; Illinois; On-site; USD 42,000 - 62,000; Full time

Job summary

Jobtailor is seeking a tech-enabled professional to provide second and third-level support, coordinate onboarding projects, and facilitate network testing. You will act as a liaison among customers, internal teams, and vendors, while driving projects from inception to completion.

The role emphasizes documenting technical processes, coordinating timelines, and identifying areas for process improvement in a fast-paced environment.

Qualifications

• Requires ability to diagnose and resolve technical issues.
• Capable of creating and maintaining technical documentation.
• Experience coordinating customer projects and managing timelines.

Responsibilities

• Provide second and third-level technical support.
• Coordinate customer onboarding projects.
• Facilitate network testing.
• Serve as a technical liaison between customers, internal teams, and vendors.
• Manage technical projects from start to finish.
• Identify process improvements.

Skills

Technical troubleshooting

Documentation

Project coordination

Stakeholder management

Onboarding coordination

Education

Associate’s degree in information technology

Job description

Jobtailor is seeking a tech-enabled professional to provide second and third-level support, coordinate onboarding projects, and facilitate network testing. You will act as a liaison among customers, internal teams, and vendors, while driving projects from inception to completion.

The role emphasizes documenting technical processes, coordinating timelines, and identifying areas for process improvement in a fast-paced environment.