Technical Solutions Specialist

Gallagher; Phoenix (AZ); A distancia; Confidencial; Jornada completa

Descripción de la vacante

Gallagher is seeking a Technical Solutions Specialist to drive growth across Gallagher Security’s U.S. markets.

This remote role blends technical pre-sales, customer engagement, and solution design to help partners and end users maximize the value of integrated security solutions. You’ll collaborate with Business Development Managers, Channel Partners, Technical Account Managers, Professional Services, and product teams to support the full sales cycle—from presentations and demos to tenders,

Formación

• 3+ years of experience in technical pre-sales design and technical engineering.
• 3+ years of experience in technology sales, ideally in electronic security.
• Experience with access control, intrusion detection, and perimeter detection solutions.

Responsabilidades

• Deliver technical pre-sales support across Gallagher Security’s solutions portfolio.
• Lead customer and partner presentations, demos, and technical discussions.
• Support tenders, proof-of-concept activity, solution design, and complex integrations.
• Build bills of materials and support quote accuracy based on customer and site requirements.
• Deliver training and technical guidance to technicians, administrators, and end users.
• Support commissioning, site audits, and system sign-off when needed.
• Partner with internal teams to solve technical issues and improve service delivery.
• Maintain accurate CRM activity and manage travel across your region.

Conocimientos

Technical pre-sales

Tech sales

Security systems

Networking basics

Proposals & tenders

Communication skills

Herramientas

CRM software

Descripción del empleo

About Gallagher

Our purpose at Gallagher is to ‘Protect what matters most’ and we live it every day, whether that’s protecting the world’s highest security environments or agricultural businesses, we care deeply about our people, their families, and our wider communities.

About Gallagher

Our purpose at Gallagher is to ‘Protect what matters most’ and we live it every day, whether that’s protecting the world’s highest security environments or agricultural businesses, we care deeply about our people, their families, and our wider communities.

Gallagher Security is on a mission to unlock more value for our customers through the power of our people and solutions. Our culture is entrepreneurial in spirit, complex, challenging, and ever changing. With operations in the USA, Canada, New Zealand, Australia, Asia, Africa, the UK and Europe and exports to over 140 countries, we’re proud to be unlocking globally focused career pathways.

We’re painting the future of what’s possible. Come join us.

About The Role

We’re looking for a Technical Solutions Specialist to help drive growth across Gallagher Security’s target markets in the U.S. This role blends technical pre-sales, customer engagement, and solution design to help partners and end users get more from our integrated security solutions.

You’ll work closely with Business Development Managers, Channel Partners, Technical Account Managers, Professional Services, and product teams to support the full sales cycle - from presentations and demos to tenders, solution design, and complex integrations.

This is a remote role supporting customers and partners across the U.S., with regular regional travel across the North Central U.S. and into Canada. You’ll be a trusted technical advisor in the field, helping drive customer success and commercial impact.

What You’ll Be Doing

• Deliver technical pre-sales support across Gallagher’s security solutions portfolio
• Lead customer and partner presentations, demos, and technical discussions
• Support tenders, proof-of-concept activity, solution design, and complex integrations
• Build bills of materials and support quote accuracy based on customer and site requirements
• Deliver training and technical guidance to technicians, administrators, and end users
• Support commissioning, site audits, and system sign-off when needed
• Partner with internal teams to solve technical issues and improve service delivery
• Maintain accurate CRM activity and manage travel across your region

Who You Are

You’re a technically strong, customer-focused pre-sales professional who thrives in a fast-moving environment and takes ownership. You’re a self-starter who drives solutions, turns complex requirements into practical outcomes, and builds trust quickly through technical credibility, strong communication, and execution.

You Bring

• 3+ years of experience in technical pre-sales design and technical engineering
• 3+ years of experience in technology sales, ideally in electronic security
• Experience with access control, intrusion detection, and perimeter detection solutions
• Strong IT knowledge and a solid understanding of networked environments
• Experience supporting tenders, compliance responses, and technically complex customer needs
• Strong communication, collaboration, and organizational skills, with a self-starter mindset and the ability to drive solutions
• High integrity, accountability, and attention to detail
• Willingness to travel regionally across the North Central U.S. and into Canada
• Please note, relocation support is not offered for this role