Technical Sales Engineer - WT

Inpro-Corporation; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Inpro WT is seeking a Technical Services Sales Engineer in Charlotte, NC to serve as the go-to technical expert for window treatment solutions. You’ll partner with Sales, Dealers, Customers, and internal teams to identify the right solutions and troubleshoot challenges for successful project outcomes.

You’ll combine technical know-how with strong communication and sales support to influence project results and drive customer satisfaction across complex construction projects.

Qualifications

• 3+ years of experience in technical sales, sales engineering, technical support, construction, architectural products, or related field.
• Ability to read and interpret architectural drawings, plans, specifications, and construction documents.
• Strong problem-solving skills and the ability to translate technical information into clear, practical recommendations.

Responsibilities

• Be the technical expert: guide customers and sales teams on product selection and installation requirements.
• Solve complex project challenges by reviewing drawings and specifications to recommend fitting solutions.
• Partner with Sales to develop solutions and move opportunities forward.
• Support projects from concept through installation with technical submittals and installation documentation.
• Teach and build confidence with dealers, contractors, and internal teams through engaging training.
• Troubleshoot and collaborate across Engineering, Product Management, Operations, and Customer Care to keep projects moving.
• Suggest ideas to improve project accuracy, technical support, and customer experience.

Skills

Technical sales

Architectural drawings

Problem solving

Communication

Project management

CRM knowledge

Office software

Education

Engineering/Construction/Architecture/Design degree

Tools

AutoCAD

Salesforce

Job description

Technical Services Sales Engineer | Inpro WT

Do you enjoy solving technical challenges, working directly with customers, and helping turn plans on paper into successful real-world projects?

Inpro WT is looking for a Technical Services Sales Engineer to become a go-to technical expert for our window treatment solutions. You’ll partner with Sales, Dealers, Customers, and teams across Inpro to help identify the right solutions, navigate complex applications, troubleshoot challenges, and ensure projects are set up for success.

This role is a great fit for someone who enjoys the technical side of construction and building products—but also wants to work with people, share their expertise, and make a visible impact on customers and sales growth.

What You’ll Do

No two projects are exactly alike. You’ll use your technical expertise and problem-solving skills to help customers and sales teams navigate everything from product selection to installation.

Be the technical expert.
Guide customers and sales teams on product selection, specifications, applications, installation requirements, and project execution.

Solve complex project challenges.
Review architectural drawings, plans, construction documents, and specifications to recommend solutions that fit each project's unique requirements.

Partner with Sales.
Work closely with Regional Sales Managers and Inside Sales to answer technical questions, develop solutions, and help move opportunities forward.

Support projects from concept through installation.
Assist with custom applications, technical submittals, wiring diagrams, installation documentation, and other project-specific needs.

Teach and build confidence.
Deliver engaging product and installation training for dealers, contractors, customers, and internal teams.

Troubleshoot and collaborate.
When challenges arise, you’ll work across Engineering, Product Management, Operations, and Customer Care to find practical solutions and keep projects moving.

Help us get better.
Bring forward ideas that improve project accuracy, technical support, and the overall customer experience.

What You Bring

We’re looking for someone who is technically curious, customer-focused, organized, and comfortable tackling problems that don’t always have an obvious answer.

You’ll be well positioned for success if you have:

• 3+ years of experience in technical sales, sales engineering, technical support, construction, architectural products, building materials, window treatments, or a related field.
• The ability to read and interpret architectural drawings, plans, specifications, and construction documents.
• Strong problem-solving skills and the ability to translate technical information into clear, practical recommendations.
• Excellent communication, presentation, and training skills.
• The ability to manage multiple projects, priorities, and customer needs at the same time.
• Proficiency with Microsoft Office and CRM or project management systems; Salesforce experience is a plus.
• An Associate or Bachelor’s degree in Engineering, Construction Management, Architecture, Design, or a related technical field is preferred.

Even better if you have:

• Experience with AutoCAD or similar drafting software.
• Knowledge of motorized shading systems, controls, wiring, or related technical systems.
• Experience supporting architectural products or commercial construction projects.

What Makes This Opportunity Different

This isn’t a role where you’ll spend every day behind a desk answering technical questions.

You’ll become a trusted technical partner to customers and sales teams—helping solve challenging applications, developing customer expertise, supporting important projects, and influencing how Inpro WT delivers an exceptional customer experience.

You’ll have the opportunity to combine technical expertise + problem-solving + customer interaction + sales support in one highly collaborative role.

A Few More Details

Travel: Approximately 10%

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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