Technical Solutions Engineer – Applications

Garlock Family of Companies; Town of Palmyra (NY); On-site; USD 76,000 - 100,000; Full time

Job summary

Garlock Family of Companies is seeking an Applications Engineer to guide customers along their buying journey, understand their needs, and match those to Garlock capabilities. You will provide specialized technical services to varied audiences for design and application problems.

The role supports the Klozure product line and collaborates with Engineering to develop product enhancements, analyze field data, and create buyer enablement tools.

Qualifications

• BS degree in Engineering technology or an AAS with 3+ years of applications experience.
• Excel proficiency; CAD experience preferred.
• Strong organizational and communication skills.
• Experience in applications engineering is a plus.

Responsibilities

• Provide guidance and technical information to end users, distributors, and sales personnel.
• Develop content such as case studies, articles, and cost savings documentation to show Garlock value.
• Provide product training to internal and external teams as needed.
• Understand the competitive landscape by staying aware of new product developments, applications, and markets.
• Analyze field samples to identify root causes of field failures and market problems.
• Translate market insights to enhance the commercial pipeline and marketing campaigns.

Skills

Excel

CAD experience

Organizational skills

Communication skills

Applications engineering

Education

BS in Engineering technology

AAS with 3+ years experience

Tools

CAD software

Job description

Garlock Family of Companies is seeking an Applications Engineer to guide customers along their buying journey, understand their needs, and match those to Garlock capabilities. You will provide specialized technical services to varied audiences for design and application problems.

The role supports the Klozure product line and collaborates with Engineering to develop product enhancements, analyze field data, and create buyer enablement tools.