Application Engineer

Garlock Family of Companies; Town of Palmyra (NY); On-site; USD 76,000 - 100,000; Full time

Job summary

Garlock Family of Companies is seeking an Applications Engineer to guide customers along their buying journey, understand their needs, and match those to Garlock capabilities. You will provide specialized technical services to varied audiences for design and application problems.

The role supports the Klozure product line and collaborates with Engineering to develop product enhancements, analyze field data, and create buyer enablement tools.

Qualifications

• BS degree in Engineering technology or an AAS with 3+ years of applications experience.
• Excel proficiency; CAD experience preferred.
• Strong organizational and communication skills.
• Experience in applications engineering is a plus.

Responsibilities

• Provide guidance and technical information to end users, distributors, and sales personnel.
• Develop content such as case studies, articles, and cost savings documentation to show Garlock value.
• Provide product training to internal and external teams as needed.
• Understand the competitive landscape by staying aware of new product developments, applications, and markets.
• Analyze field samples to identify root causes of field failures and market problems.
• Translate market insights to enhance the commercial pipeline and marketing campaigns.

Skills

Excel

CAD experience

Organizational skills

Communication skills

Applications engineering

Education

BS in Engineering technology

AAS with 3+ years experience

Tools

CAD software

Job description

Job Summary

The Applications Engineer will guide customers along their buying journey by understanding their needs and matching those to our capabilities. They provide specialized technical services to varied audiences for the solution of design and application problems.

Job Summary

The Applications Engineer will guide customers along their buying journey by understanding their needs and matching those to our capabilities. They provide specialized technical services to varied audiences for the solution of design and application problems.

Essential Functions

• Provide guidance and technical information to end users, distributors, and sales personnel
• Develop content such as case studies, articles, and cost savings documentation to show the overall value of Garlock products
• Provide product training to internal and external teams as needed
• Understand the competitive landscape by being aware of new product developments, applications, and markets
• Analyze field samples to identify the root cause of field failures and understand pervasive market problems
• Translate market insights to enhance both the commercial pipeline of new products and marketing campaigns for existing products
• Develop and deploy buyer enablement tools to help customers select our products
• Collaborate with Operations, Quality and Supply Chain on Critical-To-Quality (CTQ) attributes based on market insights
• Understand and actively participate in our digital strategy through the development of technical information on the Garlock website.
• Primarily support the Klozure product line and can back up and support other product lines as needed.
• Work with our engineering team to develop and execute new product enhancements and competitive testing.
• Proactively specify target products within sales campaigns to increase our brand awareness and specification in the market.

Competencies

• Effective Communication – Develops and delivers multi-modal communications that convey a clear understanding of the unique needs of different audiences.
• Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives in a timely manner and support the business.
• Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.
• Interpersonal Savvy – Relates openly and comfortably with diverse groups of people.
• Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Job Qualifications

• BS degree in Engineering technology, or AAS with 3+ years of applications related experience or equivalent experience/knowledge.
• Computer Skills: Excel required; CAD experience preferred.
• Organizational and communication Skills
• Experience in applications engineering and engineering procedures is a plus.
• Presentation skills are a plus

PHYSICAL REQUIREMENTS: Office Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Garlock values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

Enpro carefully considers a wide range of compensation factors including thebackground, education, training,and experience required, as well as geographicconsiderations such as cost of labor, and applicable local andstate laws. These considerations can cause offered compensation to vary. The hiring range for this position is typically $76,000-100,000 annually. The actual offer will be based on the individual candidate.Bonus, gainshare, and/or equitymay be eligible for this position.Enpro offers a range of benefits including, butnotlimited to medical, dental, vision, life, 401(k) matching, and other supplementalinsurance options.

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