Technical Solutions Consultant, FinTech & ERP Integrations

Ramp; San Francisco (CA); On-site; USD 167,000 - 220,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment ordering

Health and wellness stipend

Intra-office travel budget

Weekly coffee stipend

Relocation to NYC or SF

Job summary

Ramp is seeking a Technical Consultant to partner with customers and internal teams on financial solutions and integrations. You will design scalable ERP/HRIS integrations, help onboard customers, and influence product roadmaps to increase value at scale.

You will collaborate across Sales, Success, Product, and Engineering, owning technical outcomes from onboarding through expansion while thriving in a fast-paced environment.

Qualifications

• Bachelor's degree in computer science, engineering, finance, business, or a related field.
• 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in SaaS or fintech.
• Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows.
• Comfort with APIs, integration logic, and system architecture; able to explain concepts to finance and operations stakeholders.
• Strong communication skills; translate complex technical solutions into business value and guide scalable approaches.
• Collaborative mindset; ability to work cross-functionally with Sales, Customer Success, Product, and Engineering.
• Outstanding organization and problem-solving skills; bias toward action and ownership.
• Thrives in ambiguity and fast-paced environments as Ramp scales its upmarket motion.

Responsibilities

• Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design.
• Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations.
• Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success.
• Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of integration options.
• Participate in technical discovery to understand customer systems and workflows, and recommend Ramp architecture; including when to use Ramp's API.
• Be a subject matter expert across HRIS and Accounting integration partners, advocating for integration development in line with customer needs.
• Troubleshoot integration blockers and guide customers through configuration decisions without writing code.
• Contribute to internal documentation and tooling that scales Ramp's ability to support integration use cases.
• Influence Ramp's product roadmap by channeling customer pain points and feedback to Product and Engineering.

Skills

Technical consulting

Solutions engineering

ERP systems

APIs

Communication

Cross-functional

Ownership

Education

Bachelor's degree

Job description

Ramp is seeking a Technical Consultant to partner with customers and internal teams on financial solutions and integrations. You will design scalable ERP/HRIS integrations, help onboard customers, and influence product roadmaps to increase value at scale.

You will collaborate across Sales, Success, Product, and Engineering, owning technical outcomes from onboarding through expansion while thriving in a fast-paced environment.