Technical Services/ Quality Assurance Supervisor

Colorado-Premium-Foods-3; Greeley (CO); On-site; USD 85,000 - 110,000; Full time

Job summary

Colorado Premium Foods is seeking a Technical Services Supervisor to provide hands-on support and technical guidance on food safety and quality to TS technicians and operations partners. The role requires in-depth knowledge of Colorado Premium food safety and quality programs, HACCP, BRC systems, and USDA regulations.

You will lead investigations, oversee pre-requisites and sanitation, and collaborate with multiple departments to drive improvements in safety, legality, and product quality.

Qualifications

• Bachelor’s degree (or equivalent) in a life sciences field and 3 years in food safety or quality assurance in a protein-related industry.
• Strong knowledge of HACCP, GMPs, GFSI, and USDA regulations.
• Ability to perform root-cause analysis and use statistics to control processes.
• Experience with regulatory navigation in the U.S. and cross-functional teamwork.
• Proficient in data collection, action plans, risk assessments, and contingency planning.

Responsibilities

• Supervises TS Technicians and supports plant-wide quality control, process control, raw material quality control, microbiology controls and sanitation efforts.
• Administers all food safety and quality policies, USDA regulations and BRC third party requirements.
• Models and coaches these expectations to other employees. Works with the TS Manager to ensure compliance with federal, state, and local regulations.
• Directs and champion continuous improvements to safety, legality and quality of products and processes.
• Investigates customer/consumer complaints for products manufactured on site using root cause analysis; determine corrective actions and preventative measures.
• Supports maintenance of programs to achieve compliance with international, federal, state, or local regulations as they apply to health, food safety, and labeling requirements.
• Work closely with all departments and clearly communicate food safety and quality objectives with management, production, maintenance, vendors, and outside contractors.
• Manages chemical intervention program including suitability for use, validation, and verification. Manage sanitation program including expectations, monitoring and review of Master Sanitation Schedule.
• Reports food safety and quality issues, corrective actions, and preventative measures to management.
• Ensure basic hygiene training, GMP’s, HACCP, allergen control, food safety and quality requirements are effective in operations, sanitation, maintenance departments and staff.
• Administer pre-requisite programs as required, including but not limited to pest control, plant improvement program, operational methods, maintenance for food safety, sanitation, and personnel practices, etc.
• Ensures staff are trained to ensure the best efficiencies. Lead, development, coach the TS Technicians on the facility’s TS programs.
• Assists in the effective implementation and/or utilization of approved analytical methods to ensure the high quality of raw materials, semi-finished products, finished products and packaging materials.
• Manages regular product review, retention samples and quality assurance monitoring program. Actively supports the pre-operational inspection program, as well as the test and hold program.

Skills

Root cause analysis

Statistics for process control

Cross-functional collaboration

Problem solving

GMPs knowledge

Food safety regulations

Education

Bachelor’s degree in biology, microbiology, chemistry, food science, nutrition or related field

Equivalent relevant experience

Tools

MS Office Suite

Job description

Job Title: Technical Services SupervisorReports to: Technical Services ManagerSummary: The Technical Services Supervisor provides hands-on support and technical advice toTechnical Services (TS) technicians and operations partners in terms of food safety and quality. Therole will have in depth knowledge of Colorado Premium food safety and quality programs: companypolicies, Hazard Analysis Critical Control Point (HACCP), BRC systems requirements and USDAregulations. Identifies and investigates all food safety and quality opportunities covering all products,projects, and processes.Essential Duties and Responsibilities• Supervises TS Technicians, and supports plant-wide quality control, process control, raw materialquality control, microbiology controls and sanitation efforts.• Administers all food safety and quality policies, USDA regulations and BRC third partyrequirements. Models and coaches these expectations to other employees. Works with the TSManager to ensure compliance with federal, state, and local regulations.• Directs and champion continuous improvements to safety, legality and quality of products andprocesses. Investigates customer/consumer complaints for products manufactured on site using rootcause analysis; determine corrective actions and preventative measures. Supports maintenance ofprograms to achieve compliance with international, federal, state, or local regulations as they applyto health, food safety, and labeling requirements.• Work closely with all departments and clearly communicate food safety and quality objectives withmanagement, production, maintenance, vendors, and outside contractors. Manages chemicalintervention program including suitability for use, validation, and verification. Manage sanitationprogram including expectations, monitoring and review of Master Sanitation Schedule.• Reports food safety and quality issues, corrective actions, and preventative measures tomanagement. Ensure basic hygiene training, GMP’s, HACCP, allergen control, food safety andquality requirements are effective in operations, sanitation, maintenance departments and staff.Administer pre-requisite programs as required, including but not limited to pest control, plantimprovement program, operational methods, maintenance for food safety, sanitation, and personnelpractices, etc.• Ensures staff are trained to ensure the best efficiencies. Lead, development, coach the TSTechnicians on the facility’s TS programs. Assists in the effective implementation and/or utilizationof approved analytical methods to ensure the high quality of raw materials, semi-finished products,finished products and packaging materials. Manages regular product review, retention samples andquality assurance monitoring program. Actively supports the pre-operational inspection program, aswell as the test and hold program.Education/Experience:• Bachelor’s degree in biology, microbiology, chemistry, food science, nutrition or related fieldrequired, or equivalent relevant experience, or the equivalent combination of education and relevantexperience.• A minimum of 3 years of experience in food safety or quality assurance in a protein-related industry.• Proficient in MS Office Suite, and knowledge of industry product reporting systems.• Verifiable experience planning and conducting product developments, data collection, andinterpretation of results to drive program and technical knowledge forward, developing robust actionplans, risk assessments, and contingency planning.• Experience managing a broad range of quality-related functions, including HACCP plans, GMP’s,GFSI, including a solid working knowledge of all state and local health department regulations andpolicies applicable to food safety and compliance.• Possess critical thinking and root cause analysis. Must understand and use statistics to controlmanufacturing processes. Competent in interpreting and navigating the regulatory environment inthe U.S. and the ability to improve existing systems or procedures.• Good interpersonal skills and demonstrated ability to work with cross-functional teams, internallyand externally with demonstrated problem-solving skills (pays attention to details and effort tounderstand causes instead of just the effects) and creativity for developing innovative solutions andapplications.#INDSJ