Quality Assurance Manager

Marathon Cheese Corporation; Town of Marathon (WI); On-site; USD 85,000 - 110,000; Full time

Job summary

Marathon Cheese Corporation is seeking a Quality Assurance leader to safeguard compliance and drive continuous improvement across operations. You will use auditing, CAPA, trend analysis and SPC to assure finished goods meet food safety and quality standards.

The role requires strong leadership, effective communication, and experience with GMPs, regulatory requirements, and audit programs across the dairy sector. Collaborative problem-solving and ongoing training are essential.

Qualifications

• Masters degree in Food Science, Dairy Science, Microbiology, Chemistry, Biology or similar scientific discipline, and 1–3 years of relevant experience; or a Bachelors degree with 3–5 years of relevant experience.
• Strong knowledge of food safety auditing, preventive controls, GMPs, regulatory expectations and quality systems.
• Experience with internal and external audits and regulatory inspections.

Responsibilities

• Direct and supervise the Quality team in plant and laboratory.
• Ensure plant compliance with all Quality policies, programs and procedures.
• Manage HACCP and Food Safety Plan development, assessments and validations.
• Ensure audit program compliance (FDA, WDATCP, SQF, USDA, etc.).
• Liaise with Customer Services and Sales on complaint investigation and communication.
• Promote Quality awareness throughout plant operations.
• Drive improvements and monitor Quality KPIs at the facility.
• Develop and execute training programs supporting Food Safety and Quality objectives.
• Manage QA projects from inception to final reports and implementations.
• Participate in Plant Crisis Management Team (Recall Team).
• Perform other duties as assigned.

Skills

Food safety auditing

Preventive controls

GMPs & sanitary design

Food regulations (FDA/WDATCP/USDA)

Quality systems & SPC

Analytical methods

Communication skills

Education

Master's degree in Food Science, Dairy Science, Microbiology, Chemistry, Biology

Bachelor's degree in related discipline with 3–5 years experience

Tools

SAP

Windows PC proficiency

Job description

Description

This position is the guardian of quality compliance and conformance and challenger of all functions across the value chain in support of Operations. This position utilizes quality tools such as auditing, process evaluation, trend analysis, statistical process control, lean six, and CAPA.

Description

This position is the guardian of quality compliance and conformance and challenger of all functions across the value chain in support of Operations. This position utilizes quality tools such as auditing, process evaluation, trend analysis, statistical process control, lean six, and CAPA.

The responsible individual will facilitate the development of an open and productive culture where people take pride & responsibility in what they do. The responsible individual will continually inform and involve all relevant personnel in the exchange of information necessary to ensure alignment to current and future objectives to meet quality goals.

Qualifications

Masters Degree in Food Science, Dairy Science, Microbiology, Chemistry, Biology or similar scientific discipline, and one to three years of relevant experience; or a Bachelors Degree in a discipline described above, with three to five years of relevant experience.

Strong Knowledge And Understanding Of

• Food Safety and Food Quality auditing, internal and external
• Preventive controls, including allergen and foreign material controls
• GMPs, sanitary design, pest control
• Federal and state food regulations
• Specifications, including ingredient and packaging, manufacturing and finished goods
• Analytical equipment and methods in processing quality control, microbiology, chemistry, and organoleptic assessments and evaluations; relevant software applications
• Relevant applications of food technologies

Also Key To This Position Are

• Strong leadership and mentoring skills
• Ability to successfully interact with a wide variety of people, and provide excellent service to internal and external customers.
• Excellent problem solving skills including root cause , corrective action & preventive action
• Strong written and verbal communication skills
• Successful supervision of environmental and hygienic microbiological monitoring.

Prefer Prior Successful Experiences In

• Dairy industry and RTE Packaging
• Preventive Controls Qualified Individual
• Quality Systems and principles in GFSI- SQF, as SQF Practitioner
• Good Manufacturing Practices (FDA)
• Quality Control, such as statistical process control (SPC) and lean six
• Continuous Improvement, including measurable results from actionable information in process evaluation and trend analysis
• Internal auditing, third party audits, customer audits, and regulatory inspections
• SAP, and PC proficiency in Windows-based applications

Responsibilities

• Direct and supervise the Quality team in the plant and laboratory.
• Ensure plant compliance with all Quality policies, programs and procedures.
• Manage HACCP and Food Safety Plan development, assessments and validations for new products and processes, including records and file maintenance.
• Ensure compliance of the audit programs for internal and external audits, i.e. FDA, WDATCP, IDA, GFSI/SQF, USDA, NOP, and customers.
• In close cooperation with corporate Quality, liaise with Customer Services and Sales and Marketing on complaint investigation and communication, trending and sustaining resolution.
• Promote Quality awareness and ownership throughout plant operations.
• Drive improvements and monitor Quality metrics/KPIs at the facility.
• Evaluate and assist in developing processes, specifications and critical control points in manufacturing for ongoing Quality Assurance of all finished goods.
• Monitor and assess performance of the quality systems, report its effectiveness to management and implement actions for improvement.
• Develop and execute training programs that support Food Safety and Food Quality objectives.
• Apply administrative and record-keeping processes to support the Quality policies, programs and procedures.
• Manage QA related projects from inception to final reports and implementations.
• Member of Plant Crisis Management Team, e.g. Recall Team
• Perform other duties as assigned.

Work Environment

Work environment involves moderate risk of discomforts which require special safety precautions, e.g. working around moving machinery in the production facility, handling of hazardous materials and sanitation chemicals. Protective clothing or gear such as goggles, gloves and shoes many be required.