Technical Services Supervisor

K2D; Greeley (CO); On-site; USD 62,000 - 85,000; Full time

Job summary

K2D in Colorado is seeking a Technical Services Supervisor to provide hands-on support and technical advice on food safety and quality. The role requires in-depth knowledge of HACCP, BRC systems, USDA regulations and company policies to identify opportunities across products, projects, and processes.

The position supervises TS Technicians, champions continuous improvements in safety and quality, and works with multiple departments to ensure regulatory compliance and effective sanitation and

Qualifications

• Bachelor’s degree in biology, microbiology, chemistry, food science, nutrition or related field.
• Minimum 3 years of experience in food safety or quality assurance in a protein-related industry.
• Proficient in MS Office Suite and product reporting systems.
• Experience planning product developments, data collection and interpretation to drive program improvements.
• Experience with HACCP, GMP, GFSI and state/local health regulations.
• Strong analytical skills and root cause analysis; able to use statistics to control processes.

Responsibilities

• Supervises TS Technicians and supports plant-wide quality control, process control, raw material quality control, microbiology controls and sanitation efforts.
• Administers all food safety and quality policies, USDA regulations and BRC third party requirements; models and coaches these expectations.
• Leads continuous improvements to safety, legality and quality; investigates customer/consumer complaints and performs root cause analysis.
• Communicates food safety and quality objectives across management, production, maintenance, vendors and contractors; manages sanitation and chemical intervention programs.
• Ensures staff are trained in hygiene, GMP’s, HACCP, allergen control and labeling requirements; administers prerequisite programs.
• Supports pre-operational inspections, product reviews, retention samples and quality assurance monitoring.

Skills

MS Office Suite

Root cause analysis

Statistics

Cross-functional teamwork

Problem solving

Food safety awareness

Education

Bachelor’s degree in biology, microbiology, chemistry, food science, nutrition or related field

Job description

Job Location: Colorado Premium 29th St. - Greeley, CO 80631, Position Type: Full Time, Salary Range: $62,000.00 - $85,250.00 Salary/year,

Job Title: Technical Services Supervisor

Reports to: Technical Services Manager

Summary:

The Technical Services Supervisor provides hands‑on support and technical advice to Technical Services (TS) technicians and operations partners in terms of food safety and quality. The role will have in depth knowledge of Colorado Premium food safety and quality programs: company policies, Hazard Analysis Critical Control Point (HACCP), BRC systems requirements and USDA regulations. Identifies and investigates all food safety and quality opportunities covering all products, projects, and processes.

Essential Duties and Responsibilities

• Supervises TS Technicians, and supports plant-wide quality control, process control, raw material quality control, microbiology controls and sanitation efforts.
• Administers all food safety and quality policies, USDA regulations and BRC third party requirements. Models and coaches these expectations to other employees. Works with the TS Manager to ensure compliance with federal, state, and local regulations.
• Directs and champion continuous improvements to safety, legality and quality of products and processes. Investigates customer/consumer complaints for products manufactured on site using root cause analysis; determine corrective actions and preventative measures. Supports maintenance of programs to achieve compliance with international, federal, state, or local regulations as they apply to health, food safety, and labeling requirements.
• Work closely with all departments and clearly communicate food safety and quality objectives with management, production, maintenance, vendors, and outside contractors. Manages chemical intervention program including suitability for use, validation, and verification. Manage sanitation program including expectations, monitoring and review of Master Sanitation Schedule.
• Reports food safety and quality issues, corrective actions, and preventative measures to management. Ensure basic hygiene training, GMP’s, HACCP, allergen control, food safety and quality requirements are effective in operations, sanitation, maintenance departments and staff. Administer pre-requisite programs as required, including but not limited to pest control, plant improvement program, operational methods, maintenance for food safety, sanitation, and personnel practices, etc.
• Ensures staff are trained to ensure the best efficiencies. Lead, development, coach the TS Technicians on the facility’s TS programs. Assists in the effective implementation and/or utilization of approved analytical methods to ensure the high quality of raw materials, semi-finished products, finished products and packaging materials. Manages regular product review, retention samples and quality assurance monitoring program. Actively supports the pre-operational inspection program, as well as the test and hold program.

Education/Experience:

• Bachelor’s degree in biology, microbiology, chemistry, food science, nutrition or related field required, or equivalent relevant experience, or the equivalent combination of education and relevant experience.
• A minimum of 3 years of experience in food safety or quality assurance in a protein-related industry.
• Proficient in MS Office Suite, and knowledge of industry product reporting systems.
• Verifiable experience planning and conducting product developments, data collection, and interpretation of results to drive program and technical knowledge forward, developing robust action plans, risk assessments, and contingency planning.
• Experience managing a broad range of quality-related functions, including HACCP plans, GMP’s, GFSI, including a solid working knowledge of all state and local health department regulations and policies applicable to food safety and compliance.
• Possess critical thinking and root cause analysis. Must understand and use statistics to control manufacturing processes. Competent in interpreting and navigating the regulatory environment in the U.S. and the ability to improve existing systems or procedures.
• Good interpersonal skills and demonstrated ability to work with cross-functional teams, internally and externally with demonstrated problem-solving skills (pays attention to details and effort to understand causes instead of just the effects) and creativity for developing innovative solutions and applications.