Manager of Technical Services

Tip Top Poultry Inc; Rockmart (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Tip Top Poultry Inc. seeks an individual contributor to uphold food safety and quality across all manufacturing areas. You will oversee lab operations, ensure certifications, and drive process improvements using the latest technologies and methodologies.

Collaborating with production, supply chain, and sales, you will manage regulatory risk and lead technical projects from start to finish, delivering measurable quality enhancements and compliance across the facility in Georgia.

Qualifications

• Strong knowledge of FDA/USDA food safety regulations.
• Experience with HACCP, GMP, and GFSI programs.
• Proven leadership and team development experience.
• Experience with Six Sigma or Lean methodologies.

Responsibilities

• Act as individual contributor supporting food safety and quality across all manufacturing aspects.
• Oversee laboratory operations and certifications for food chemistry and internal microbiology labs.
• Identify opportunities for process optimization and implement new technologies.
• Collaborate with production, supply chain, and sales to resolve technical challenges.
• Lead corrective action and preventative action investigations.
• Manage regulatory compliance and risk management activities.
• Lead technical projects from inception through execution and evaluate outcomes.

Skills

Regulatory compliance

Leadership

Project management

Quality assurance

Cross-functional collaboration

Continuous improvement

Job description

Act as an individual contributor supporting food safety and quality across all aspects of food manufacturing

• Ensure adherence to food safety regulations (e.g., FDA, USDA) and industry standards (e.g., HACCP, GMP, BRC, Halal, Organic Programs, and any programs affiliated with labeling or product claims).
• Ensure existing and continue to evolve robust QA programs to uphold product quality and consistency
• Conduct regular audit and inspections to identify areas for enhancement

Microbiological and Chemical Laboratory Oversight

• Oversee laboratory operations and certifications for food chemistry lab and internal micro lab.
• Maintain lab certifications and audits

Process improvement

• Identify opportunities for process optimization and efficiency improvements.
• Implement new technologies and methodologies to enhance manufacturing processes.
• Primary point for customer complaints and complaint resolution
• Lead corrective action and preventative action investigations

Cross-functional Collaboration

• Collaborate closely with production, supply chain, sales, and procurement teams to streamline operations and resolve technical challenges.
• Work with sales to ensure technical aspects align with market demands
• Regulatory Compliance and Risk Management
• Stay abreast of evolving food safety regulations and ensure organizational compliance
• Manage risk by identifying potential quality or safety issues and implementing corrective actions.

Regulatory Compliance and Risk Management

Project Management

• Lead technical projects from inception through execution, ensuring milestones and budgets are met.
• Evaluate project outcomes and incorporate learnings into future initiatives

KNOWLEDGE / ABILITIES:

• Strong knowledge of food safety regulations (FDA, USDA) and quality management systems (HACCP, GMP, BRC or other GFSI programs).
• Demonstrated leadership skills with a proven track record of building and developing high-performing teams.
• Experience in project management, process optimization, and continuous improvement methodologies (e.g., Six Sigma, Lean).
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and external stakeholders.

Equal Opportunity Employer
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