Quality Sr. Supervisor

Riviana Foods; Memphis (TN); On-site; USD 65,000 - 95,000; Full time

Job summary

Riviana Foods in Memphis, TN seeks a skilled QC Laboratory Supervisor to lead daily QC operations, manage QC technicians and the Sanitation Team in a fast-paced manufacturing environment.

You will drive food safety programs, coordinate sample analysis, maintain equipment, and prepare COAs, while partnering with production to meet quality targets and compliance.

Qualifications

• 5 years of quality control experience in the food industry with at least one year of supervisory experience.
• Experience with statistical analysis and better processing in a retort operation preferred.
• Gluten Free Certification Experience
• HAACP certified and SQF Practitioner certified

Responsibilities

• Lead lab operations and supervise QC technicians and sanitation team.
• Coordinate sampling and analysis including enrichment and pesticide analysis.
• Develop and maintain documentation for COAs, GMO testing, and other QC data.
• Lead audits and HACCP/food safety programs; drive continuous improvement.
• Ensure instrument calibration, maintenance, and data collection in SAP QM.
• Prepare customer COAs and product analysis summaries as needed.

Skills

HACCP certification

SQF Practitioner

Lean manufacturing

Problem solving

Team leadership

English communication

Education

BS in Food Science, Biology or Chemistry

High school diploma + related experience

Tools

SAP

Job description

Responsible for the daily operations of the QC laboratory, including management of QC technicians and Sanitation Team in a fast paced 24hr, 7 day a week manufacturing environment. Leads Food Safety Programs. Reports directly to the QC Manager.

Role Responsibilities

• Actively lead lab operational processes to ensure all products meet or exceed established quality standards.
• Actively engage/train production operators and technicians to ensure Quality compliance and overall continuous improvement.
• Assist management as a technical liaison between QC and other departments.
• Coordinate shipment and analysis of samples, equipment and other items as needed, including but not limited to, enrichment, pesticide analysis.
• Develop, implement and maintain documentation for customer requirements such as COAs, GMO testing and other QC related data.
• Direct QC Technicians and Sanitation Team to achieve daily production goals and provide feedback to the team. This includes the management of staff, specifically hiring, discipline, payroll, performance appraisal, providing feedback on a regular basis, scheduling and training and development of personnel.
• Ensure the proper quantity, functionality, maintenance, calibration and validation of laboratory instruments and equipment.
• Implement and maintain QC data collection in QM module of SAP and MII Interface.
• Coordinate and manage the environmental monitoring program
• Lead plant internal audit and inspection programs.
• Lead QC department in absence of QC Manager.
• Participate and lead problem solving teams, conduct root cause analysis, apply corrective and preventative actions and implement process improvements as needed.
• Prepare customer COAs and other product analysis summaries as needed.
• Maintain documentation of raw material, packaging and production holds.
• Review, prepare and implement technical documents, method development, procedures and work instructions.
• Supervise laboratory practices and ensure compliance with relevant procedures.
• Serve as HACCP Coordinator by implementing, maintaining and ensuring compliance of HACCP and Food Safety Pre-requisite programs.
• Other duties as assigned.

Key Success Attributes

• Technical and managerial skills to perform in area of specialty.
• Understands and able to troubleshoot all activity, systems and processes under supervision.
• HAACP certified, SQF Practitioner certified.
• Understands business of the company.
• Models Lean manufacturing principles.
• Perform effective problem solving and team building.
• Ability to read, write and comprehend written and spoken English.
• Ability to effectively prepare and interpret written communications and reports.
• Able to apply general math principles including ratios and basic statistics.
• Ability to understand and use all company software applications and automated systems.
• SAP experience preferred.
• Care and use of required onsite facility personal protection equipment.
• Able to respond to emergency call outs.

Competency Attributes

• Focuses on meeting or exceeding goals. Achieves superior performance by setting clear goals and expectations, tracking progress against goals, ensuring feedback, and addressing performance problems and issues promptly.
• Works cooperatively with others as a team to achieve goals. Enables other groups to work as a cohesive team.
• Initiates, supports, and implements changes that lead to continual improvement of performance.
• Clearly conveys information, on time, to those who need it, so that the audience understands and retains it. Actively listens to ensure own understanding.
• Insures work and information are complete, accurate, and meet all specified standards.
• Demonstrates concern that one be perceived as responsible, reliable and trustworthy.
• Identifies what needs to be done and does it before being asked or required.
• Gains others’ support for ideas, implementing solutions, and achieving goals.
• Uses a logical, systematic approach to resolve problems.
• Plans, makes decisions, and takes actions that support a long-range goal or vision that supports the company’s competitive position.
• Decisions and actions align with the company’s profit strategy.

Education

• High school diploma combined with equivalent related experience, College degree preferred (BS Food Science, Biology or Chemistry

Experience

• 5 years’ of quality control experience in the food industry with at least one year of supervisory experience; statistical analysis and better processing school in a retort operation preferred.

• Gluten Free Certification Experience