Technical Services Contract Admin II

Toshiba America Business Solutions, Inc.; City of Rochester (NY); Sur place; USD 40 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical insurance

401(k) plan with match

Life insurance

Employee Assistance Programs

Pre-tax spending accounts

Pet insurance

Employee discounts

Paid holidays and vacation

Career growth opportunities

Résumé du poste

Toshiba America Business Solutions, Inc. is seeking a Contract Administrator II in Rochester, NY.

This role focuses on maintaining, servicing, and repairing printers, copiers, and related office technology at customer sites while delivering hands-on support, installations, and upgrades. The position requires 3+ years in technical repair or related fields, with solid computer and electro-mechanical aptitude.

Qualifications

• 3+ years of experience in technical repair, service, installation, training, or support of copier and office equipment
• Intermediate computer skills and strong electro-mechanical aptitude
• Valid driver’s license and auto insurance for company vehicle use
• Ability to lift 50 lbs and perform bending, lifting, and reaching

Responsabilités

• Maintain, service, and repair printers, copiers, and other office technology at customer locations
• Provide product training and support to customers
• Diagnose equipment issues and perform installations, upgrades, modifications, removals, and retrofits
• Complete service calls based on priority while managing your schedule effectively
• Maintain parts inventory, tools, and test equipment, and perform preventative maintenance
• Complete required Toshiba, dealer, and manufacturer training, and rebuild components in the shop as needed
• Accurately document service activities and follow safety policies and procedures
• Provide guidance to less experienced technicians to support first-call efficiency

Connaissances

Copier repair

Equipment installation

Customer training

Electro-mechanical aptitude

Formation

High School Diploma or GED

Description du poste

Toshiba America Business Solutions, Inc. is seeking a Contract Administrator II in Rochester, NY.

This role focuses on maintaining, servicing, and repairing printers, copiers, and related office technology at customer sites while delivering hands-on support, installations, and upgrades. The position requires 3+ years in technical repair or related fields, with solid computer and electro-mechanical aptitude.