Technical Service & Support Engineer for Medical Equipment

GENTHERM GmbH; Northern (KY); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Qualifications

• High School Diploma or equivalent.
• Strong written and verbal communications.
• Basic knowledge of refrigeration theory.
• Working knowledge of electrical circuits (AC & DC).
• Experience with Digital Multimeter (DMM).
• Ability to read electrical schematics and refrigeration diagrams.
• Ability to assist customers over the phone with technical inquiries.
• Ability to work with customers in high-stress situations.
• Proficiency in MS Word and Excel.
• Ability to follow SOPs and quality procedures.

Responsibilities

• Prepare cartons for shipping.
• Receive, decontaminate, and evaluate units.
• Service and repair small equipment (supervised).
• Build spare parts.
• Document all service work and evaluations.
• Troubleshoot CE machines in production.

Education

High School Diploma or equivalent

Tools

Digital Multimeter (DMM)

MS Word

MS Excel

ERP systems

Job description