Equipment Service Technician

FactoryFix; Bend (OR); Remote; USD 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Market Competitive Pay

Extensive Paid Time Off and holidays

Healthcare benefits

Zusammenfassung

STERIS is seeking an Equipment Service Technician to troubleshoot and repair medical equipment, primarily in hospital environments. This remote-based, customer-facing role services an assigned territory with Oregon as the base.

You will perform preventive maintenance, service calls, installations, and respond to warranty and upgrade programs, coordinating with Sales and cross-functional teams to drive customer satisfaction and revenue opportunities.

Qualifikationen

• High School Diploma or GED with 4+ years of work experience, 2+ years in a mechanical/technical role.
• Associates degree or related certifications in technical/mechanical area may be considered towards experience requirement.

Aufgaben

• Perform troubleshooting, repairs, and preventive maintenance of medical equipment in hospital settings.
• Manage service calls, PM activities, warranty calls, and equipment installations.
• Coordinate with cross-functional teams to escalate issues and document troubleshooting.

Kenntnisse

Mechanical troubleshooting

Customer engagement

Communication (written & verbal)

Basic computer skills

Ausbildung

High School Diploma or GED

Associates degree or technical certification (preferred)

Tools

MS Windows

Email

Mobile apps

Jobbeschreibung

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician is a remote based Customer facing employee, primarily working inside hospitals. You will be responsible for troubleshooting and repairing medical equipment.

Individuals with experience workingin HVAC repair, Mechanics, Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair, Diesel and Automotive Repair, Aviation Repair, Plumbing, Electrical, etc. are often successful.

This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states: Oregon.

What You'll Do As An Equipment Service Technician

• Perform fundamental troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems and components.
• Manage time effectively by prioritizing Customer and business needs and schedules autonomously to complete PM performance, service calls, warranty calls, equipment installations, field upgrade programs and other duties.
• Work with cross functional teams (Tech Support, Engineering and Service Contract Management), to escalates issues appropriately and utilizes advanced technology platforms to complete compliance regulatory requirements, and resolve and document troubleshooting issues.
• The Technician will provide Customers with information, pricing and repair options. With management support, build relationships with Sales to drive Customer experience and revenue opportunities. Learn to identify sales opportunities in assigned territory.
• Provide support to various locations within assigned territory depending on the service agreements and Customer needs.

The Experience, Skills And Abilities Needed

Required:

• High School Diploma or GED with 4+ years of work experience, with 2 of those years in a mechanical/technical role. Associates degree or related certifications in technical/mechanical area, competitive equipment training or related military experience may be considered towards technical experience requirement.
• Valid driver’s license and the ability meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements.
• Customer and team engagement experience.
• Effective written and verbal communication skills.
• Basic computer skills (MS windows/email, navigation, mobile app, and ability to data input into multi systems).
• Must be able to meet flexible schedules with potential overnights, as well as early/late hours, based on Customer and business needs.

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.

Here is a brief overview of what we offer:

• Market Competitive Pay
• Extensive Paid Time Off and (9) added holidays
• Excellent Healthcare, Dental and Vision Benefits
• Company Vehicle
• Company Cell Phone/Laptop
• Tools, Equipment, Uniforms provided
• Long/Short Term disability coverage
• 401(k) with company match
• Maternity & Paternal Leave
• Additional add-on benefits/discounts for programs such as Pet Insurance
• Tuition reimbursement and continued education programs
• Excellent opportunities for advancement and stable long-term career

You should be proficient in:

• HVAC/R Systems
• Mechanical Troubleshooting Skills