Technical Service Specialist, Construction Materials

LATICRETE International; Olde West Chester (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance and AD&D

Job summary

LATICRETE International is seeking a professional with technical and customer service experience in the construction industry. The ideal candidate will provide technical service to architects and contractors, review architectural blueprints, and conduct seminars for construction professionals.

The role requires a minimum of 3-5 years of experience in the construction industry, strong knowledge of materials, and technical communication abilities. Benefits include medical, dental, vision, and a 401k plan.

Qualifications

• 3-5 years’ experience in the construction industry.
• 2 years in technical support of a building material or product preferred.
• Physical strength to lift and carry a minimum of 50 pounds frequently.

Responsibilities

• Provide technical service to architects and contractors.
• Review architectural blueprints and specifications.
• Conduct seminars for construction professionals.
• Handle customer service and product complaints professionally.

Skills

Technical support experience

Construction industry knowledge

Fluency in a second language

Knowledge of LATICRETE products

Intermediate Microsoft Office skills

Knowledge of ERP and CRM systems

Technical communication abilities

Education

High School Diploma; Degree preferred

Tools

Microsoft Office

Oracle EnterpriseOne

SalesForce1 CRM

Job description

LATICRETE International is seeking a professional with technical and customer service experience in the construction industry. The ideal candidate will provide technical service to architects and contractors, review architectural blueprints, and conduct seminars for construction professionals.

The role requires a minimum of 3-5 years of experience in the construction industry, strong knowledge of materials, and technical communication abilities. Benefits include medical, dental, vision, and a 401k plan.