Technical Service Specialist, Construction Materials

LATICRETE International; Oklahoma; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is seeking a candidate with technical and customer service experience in the construction industry. The role involves providing technical support, reviewing architectural blueprints, and preparing technical documentation.

Ideal candidates will have 3-5 years of industry experience and be able to lift at least 50 pounds. The company offers comprehensive benefits, including medical, dental, and tuition reimbursement.

Qualifications

• Minimum 3-5 years’ experience in the construction industry.
• 2 years in technical support of a building material or product preferred.
• Physical strength to lift and carry a minimum of 50 pounds frequently.

Responsibilities

• Provide technical service to architects and contractors.
• Review blueprints to advise on material selection.
• Draft specifications and technical documentation.
• Conduct seminars for construction professionals.
• Investigate customer service complaints professionally.

Skills

Technical support

Customer service

Knowledge of construction practices

Fluency in a second language

Knowledge of LATICRETE products

Computer skills (Microsoft Office)

Technical communication

Team cooperation

Education

High School Diploma

Degree preferred

Tools

Microsoft Office

Oracle EnterpriseOne

SalesForce1 CRM

Job description

LATICRETE International is seeking a candidate with technical and customer service experience in the construction industry. The role involves providing technical support, reviewing architectural blueprints, and preparing technical documentation.

Ideal candidates will have 3-5 years of industry experience and be able to lift at least 50 pounds. The company offers comprehensive benefits, including medical, dental, and tuition reimbursement.