Technical Service Specialist, Construction Materials

LATICRETE International; Cedar Crest (NM); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Life Insurance

Job summary

LATICRETE International in Cedar Crest is seeking an experienced professional for a technical support role in the construction industry. The job involves providing technical service to architects and contractors, reviewing blueprints, and drafting specifications.

The ideal candidate will have 3-5 years of experience, a strong customer service background, and a knowledge of LATICRETE products. Benefits include medical, dental, 401k, and flexible spending options.

Qualifications

• Minimum 3-5 years’ experience in the construction industry.
• 2 years in technical support of a building material or product preferred.
• Knowledge of LATICRETE products and applications preferred.

Responsibilities

• Provide technical service to architects and contractors.
• Review blueprints to advise on material selection.
• Draft specifications and prepare technical documents.
• Conduct seminars for construction professionals.

Skills

Technical support experience

Customer service experience

Fluency in 2nd language

Physical strength to lift 50 pounds

Knowledge of architecture and construction practices

Technical communication abilities

Intermediate Microsoft Office skills

Knowledge of ERP and CRM systems

Education

High School Diploma; Degree preferred

Tools

Oracle EnterpriseOne

SalesForce1 CRM system

Job description

LATICRETE International in Cedar Crest is seeking an experienced professional for a technical support role in the construction industry. The job involves providing technical service to architects and contractors, reviewing blueprints, and drafting specifications.

The ideal candidate will have 3-5 years of experience, a strong customer service background, and a knowledge of LATICRETE products. Benefits include medical, dental, 401k, and flexible spending options.