Technical Service Specialist - Concrete & Masonry Solutions

Alamo Cement Co.; Dallas (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Medical benefits

Dental benefits

Vision benefits

401(k)

Tuition reimbursement

Professional development

Advancement opportunities

Job summary

Buzzi Unicem USA is seeking a technical liaison to join our team, coordinating between customer, production, sales and marketing across Kansas, Oklahoma, Western Missouri and Texas. You will train sales staff, conduct technical seminars, and respond to regulatory and customer inquiries.

The role requires industry knowledge, strong communication skills, and the ability to provide technical presentations to architects and engineers.

Qualifications

• B.S. Degree or Concrete Industry Management Degree.
• Experience in the concrete/masonry/cement industry.
• Knowledge of concrete/masonry/cement technology and applications.
• Knowledge of cement and admixture chemistry.
• Possess a high degree of integrity.
• Excellent verbal and written communication skills with attention to conveying accurate and appropriate information.
• Strong interpersonal skills.
• Ability to make promotional and technical presentations to architects and engineers.

Responsibilities

• Work with sales personnel to prevent and resolve customer related issues.
• Help train sales personnel.
• Conduct customer seminars on various technical/marketing subjects.
• Respond to federal, state and local government agencies.
• Represent Buzzi Unicem USA in regional technical and promotional organizations.
• Assist customers with mix designs.
• Respond to technical questions from architects, engineers, contractors and customers.
• Utilize a company-wide tracking system to resolve customer complaints.
• Monitor cement plants' performances.
• Coordinate with plant quality control personnel to develop a database for Buzzi Unicem USA.
• Provide a rational basis for establishing target levels for cement performance based on concrete and masonry testing.
• Conduct concrete and masonry tests to compare our cement performance to competition.
• Provide input for product data sheets (e.g. MSDS).

Skills

Industry experience

Cement chemistry

Communication skills

Presentation skills

Interpersonal skills

Education

B.S. Degree or Concrete Industry Management Degree

Job description

Buzzi Unicem USA is seeking a technical liaison to join our team, coordinating between customer, production, sales and marketing across Kansas, Oklahoma, Western Missouri and Texas. You will train sales staff, conduct technical seminars, and respond to regulatory and customer inquiries.

The role requires industry knowledge, strong communication skills, and the ability to provide technical presentations to architects and engineers.