Technical Service Specialist – Chemicals & Formulations

Univar; Dublin (OH); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Total Rewards package

Targeted annual company bonus

Annual salary reviews

Job summary

Univar Solutions is seeking a Technical Service Representative in Dublin, OH, with hybrid work arrangements. You will provide technical expertise to support sales growth, customer solutions, and product applications.

The role emphasizes collaboration across sales, product management, and suppliers, with a focus on formulation guidance and issue resolution. The right candidate will have a chemistry/technical background, strong communication, and CRM experience, plus the ability to build

Qualifications

• Bachelor’s degree in a technical field is required.
• Strong communication and problem-solving skills are essential.
• Experience with Microsoft Office and CRM platforms such as Salesforce is preferred.
• Ability to build relationships with customers, suppliers, and internal stakeholders.

Responsibilities

• Serve as a technical resource for Inside Sales and New Business Development teams.
• Research and answer technical product questions from customers and sales representatives.
• Recommend products, technical alternatives, and application solutions based on customer requirements.
• Collaborate with Product Management, laboratory personnel, supplier technical teams, and sales associates to solve customer challenges.
• Support customer projects involving formulation guidance, troubleshooting, product performance improvements, and product quality issues.
• Document customer interactions and opportunities in Salesforce.
• Maintain technical expertise through supplier and industry training.

Skills

Communication skills

Problem-solving

Relationship building

Office tools

Education

Bachelor's degree in Chemistry, Chemical Engineering, Biochemistry, or related field

Tools

Salesforce

Job description

Univar Solutions is seeking a Technical Service Representative in Dublin, OH, with hybrid work arrangements. You will provide technical expertise to support sales growth, customer solutions, and product applications.

The role emphasizes collaboration across sales, product management, and suppliers, with a focus on formulation guidance and issue resolution. The right candidate will have a chemistry/technical background, strong communication, and CRM experience, plus the ability to build