Technical Service Representative

Canadian Industries LTD.; Arizona; On-site; USD 55,000 - 75,000; Full time

Job summary

Join Canadian Industries LTD. as a Technical Service Representative in Arizona. You will conduct complaint investigations and perform product demonstrations for contractors and clients on the west coast.

The ideal candidate will have 3-5 years in coating applications and experience with inspections. A high school diploma is required; a bachelor’s degree is preferred. Applicants must be authorized to work in the U.S. without sponsorship.

Qualifications

• 3-5 years of practical coating application experience preferred.
• Prior experience with coating inspections required.
• Self-motivated and able to work independently.

Responsibilities

• Conduct complaint investigations and document results.
• Benchmark products through internal and external testing.
• Complete hands-on application testing and maintain equipment.

Skills

Coating application

Technical communication

Problem-solving

Computer literacy

Education

High School Diploma

Bachelor's degree

Tools

Microsoft Office Suite

Job description

As a Technical Service Representative, you will conduct complaint investigations, product startup demonstrations, and applications assistance for new and existing contractors/clients. You will report directly to the Technical Manager and focus on the west coast.

Key Responsibilities

• Complaint investigations – investigate product complaints using defined test protocols, document and report results.
• Product benchmarking – conduct internal and external product testing, document and report results in coordination with the PPC lab.
• Applications testing – complete hands‑on application testing.
• Ensure that accurate safety attitudes, procedures, site rules are communicated on all work programs and conduct work in a manner that protects self, co‑workers, the environment, and the safety of the community.
• Operate and maintain field coating inspection test equipment following established specifications with limited supervision.
• Answer product technical questions – field technical product calls from the field organization, assist in product recommendation and competitive cross‑overs.
• Perform testing on coatings in the industrial segments for the Tru Industrial Team.

Qualifications

• 3-5 years practical coating application with industrial coatings products is preferred.
• Prior experience with coating inspections required.
• Must be self‑motivated and able to work independently.
• Basic computer literacy and proficiency with programs such as Word, Excel, Microsoft Office Suite, etc.
• Minimum education High School Diploma; Bachelor’s degree preferred.

Applicants must be authorized to work in the U.S. without employment‑based visa sponsorship (now or in the future). This includes H‑1B, L‑1, TN, O‑1, E‑3, H‑1B1, F‑1, J‑1, OPT, CPT or any other employment‑based visas.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.