Industrial Coating - Technical Service

CPS Inc.; Chicago (IL); Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vacation time

Job summary

CPS Inc. is seeking a Technical Service individual for industrial coatings with a focus on providing technical support to customers in Chicago and the Midwest. This role requires extensive travel, about 3 days a week, and the ability to solve problems related to industrial coatings. Qualified candidates will have a high school diploma and knowledge of industrial equipment. The company offers a salary range of $80,000 to $85,000 along with excellent benefits including medical, dental, and vacation time.

Qualifications

• High school diploma or equivalent required.
• Working knowledge of industrial equipment, production systems, and technical application processes.
• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.

Responsibilities

• Provide technical support for new industrial coating products and application processes.
• Monitor industry trends related to coatings and application methods.
• Present technical product solutions tailored to customer needs.

Skills

Problem-solving skills

Knowledge of industrial coatings

Customer support

Technical application processes

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Coating application equipment

Fluid delivery systems

Job description

Industrial Coating – Technical Service

Privately owned chemical manufacturer is seeking a Technical Service individual who has industry experience, providing technical support to general industrial coatings customers and open to overnight travel 3 days a week. If you have problem solved for industrial coatings and live in the Midwest, this could be a great opportunity for you! Our client offers great benefits and looks to promote from within!

Duties:

• Provide technical support for the implementation of new industrial coating products and application processes.
• Monitor industry trends related to coatings, application methods, and equipment technologies.
• Coordinate testing and evaluation of new application systems and product performance.
• Conduct competitive product and market research to support business development initiatives.
• Present technical product solutions tailored to customer production processes and operational requirements.
• Identify customer needs and market opportunities to support growth and process improvement.
• Collaborate with internal teams to modify products and processes based on customer requirements.
• Maintain up-to-date technical and industry knowledge through ongoing professional development.
• Represent the organization professionally in customer and internal interactions.
• Prepare and maintain reports in accordance with company standards and procedures.
• Lead and document technical application trials, testing, and process evaluations.
• Provide customer guidance on application equipment, process optimization, and coating procedures.
• Collaborate with laboratory teams to test and refine application parameters for new products.
• Conduct technical workshops and training sessions for customers and internal teams.
• Develop application guidelines, maintain technical documentation, and support issue resolution and complaint analysis.
• Define process parameters and train customer personnel on application methods and surface preparation techniques.
• Support strategic initiatives focused on long‑term business growth and operational efficiency.
• Coordinate travel and scheduling to maximize efficiency and customer support coverage.
• Travel to customer and project sites as required.
• Maintain compliance with company policies, procedures, and safety standards.
• Demonstrate flexibility to support additional responsibilities based on business and operational needs.

Salary

$80,000 - $85,000

Benefits

M/D/V/pto

Technical Qualifications

• High school diploma or equivalent required.
• Receive hazardous waste training within 6 months of initial employment and annually thereafter in accordance with the applicable provisions of R.61-79.262.17(a)(7)(ii), (iii) and (iv)(D) of the South Carolina Hazardous Waste Management Regulations (SCHWMR).
• Working knowledge of industrial equipment, production systems, and technical application processes.
• Familiarity with coating application equipment and fluid delivery systems, including spray systems and transfer pumps.
• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Willingness and ability to travel domestically and internationally as required for customer support and project activities.