Industrial Coating - Technical Service

CPS, Inc.; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid time off

Job summary

CPS, Inc. is looking for a Technical Service individual in Chicago, IL, to provide technical support and industry expertise for industrial coatings. This role includes responsibilities such as implementing new coating products, conducting technical training, and collaborating with internal teams to meet customer needs. Candidates should have a high school diploma and relevant industry experience, with strong problem-solving skills and a willingness to travel. Benefits include medical, dental, vision, and paid time off.

Qualifications

• High school diploma or equivalent required.
• Receive hazardous waste training within 6 months.
• Working knowledge of industrial equipment and technical application processes.
• Familiarity with coating application equipment including spray systems.
• Proficient in Microsoft Office Suite.

Responsibilities

• Provide technical support for new industrial coating products.
• Monitor industry trends and coordinate testing of new systems.
• Present technical product solutions to customers.
• Collaborate with internal teams to modify products as needed.
• Conduct technical workshops and training sessions for customers.

Skills

Problem-solving for industrial coatings

Technical support

Industry knowledge

Collaboration

Compliant with safety standards

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Coating application equipment

Job description

Privately owned chemical manufacturer is seeking a Technical Service individual who has industry experience providing technical support to general industrial coatings customers and is open to overnight travel three days a week. If you have problem solved for industrial coatings and live in the Midwest, this could be a great opportunity for you. Our client offers great benefits and looks to promote from within.

Duties

• Provide technical support for the implementation of new industrial coating products and application processes.
• Monitor industry trends related to coatings, application methods, and equipment technologies.
• Coordinate testing and evaluation of new application systems and product performance.
• Conduct competitive product and market research to support business development initiatives.
• Present technical product solutions tailored to customer production processes and operational requirements.
• Identify customer needs and market opportunities to support growth and process improvement.
• Collaborate with internal teams to modify products and processes based on customer requirements.
• Maintain up-to-date technical and industry knowledge through ongoing professional development.
• Represent the organization professionally in customer and internal interactions.
• Prepare and maintain reports in accordance with company standards and procedures.
• Lead and document technical application trials, testing, and process evaluations.
• Provide customer guidance on application equipment, process optimization, and coating procedures.
• Collaborate with laboratory teams to test and refine application parameters for new products.
• Conduct technical workshops and training sessions for customers and internal teams.
• Develop application guidelines, maintain technical documentation, and support issue resolution and complaint analysis.
• Define process parameters and train customer personnel on application methods and surface preparation techniques.
• Support strategic initiatives focused on long-term business growth and operational efficiency.
• Coordinate travel and scheduling to maximize efficiency and customer support coverage.
• Travel to customer and project sites as required.
• Maintain compliance with company policies, procedures, and safety standards.
• Demonstrate flexibility to support additional responsibilities based on business and operational needs.

Benefits

• M/D/V/pto

Technical Qualifications

• High school diploma or equivalent required.
• Receive hazardous waste training within 6 months of initial employment and annually thereafter in accordance with South Carolina Hazardous Waste Management Regulations.
• Working knowledge of industrial equipment, production systems, and technical application processes.
• Familiarity with coating application equipment and fluid delivery systems, including spray systems and transfer pumps.
• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Willingness and ability to travel domestically and internationally as required for customer support and project activities.