Technical Service Rep — Pittsburgh Area | Industrial Solutions

USA – DuBois Chemicals, Inc; United States; Remote; USD 48,000 - 64,000; Full time

Benefits offered by this job

health insurance

dental insurance

vision insurance

life insurance

401k with company match

paid holidays

vacation time

income protection plans

Job summary

DuBois Chemicals, Inc is seeking a high performing Service Representative to support the greater Pittsburgh area. You will provide technical service to fleet wash, surface treatment and industrial customers, aiming to lower operating costs and exceed expectations with our product lines and market channels.

The role emphasizes strong communication, integrity, and safety culture, with opportunities to work across multiple laboratories and R&D centers to improve customer value and processes.

Qualifications

• 2+ years of mechanical, chemical, or industrial experience.
• Must live in the Greater Pittsburgh area.
• Excellent oral and written communication skills.
• Proficient with Microsoft products, CRM, and analytics tools.
• Ability to travel up to 25%, including overnight travel.

Responsibilities

• Provide effective technical service to support product application at customer sites.
• Manage multiple customers across the geography using diverse product lines.
• Assist customers with information, inquiries and satisfaction.
• Perform service of DuBois equipment, repairs, installations, testing, and inventory management.
• Document findings, report abnormal conditions and offer recommendations.
• Demonstrate technical aptitude to resolve challenges and improve processes.
• Learn and use DuBois eTools, System Surveys and Cost Calculators.
• Enter data into Analytics or other data collection systems (test results, readings, GPS, time).
• Travel to assigned customers to conduct service audits.

Skills

Mechanical experience

Chemical experience

Industrial experience

Tools

CRM

Microsoft Office

Job description

DuBois Chemicals, Inc is seeking a high performing Service Representative to support the greater Pittsburgh area. You will provide technical service to fleet wash, surface treatment and industrial customers, aiming to lower operating costs and exceed expectations with our product lines and market channels.

The role emphasizes strong communication, integrity, and safety culture, with opportunities to work across multiple laboratories and R&D centers to improve customer value and processes.