Technical Service Representative- Columbia, MO area

DuBois Chemicals, Inc.; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

DuBois Chemicals, Inc. is seeking a Service Technician to support a strategic customer at their Columbia, MO site.

You will perform fluid management tasks, pump-outs, additions, and routine mechanical checks, reporting findings to the customer and Sales. You will work closely with operators and management, follow safety rules, and uphold DuBois core competencies including customer focus, integrity, and lean principles.

Qualifications

• 1+ years of related service experience in fluid systems.
• Ability to read safety rules, operating and maintenance manuals, and write routine reports.
• Excellent communication to interact with customers.

Responsibilities

• Ensure required fluid performance measurements are performed and recorded.
• Install, maintain, and repair equipment and systems, ensuring they function properly.
• Draw fluid system samples, perform chemistry tests, and diagnose maintenance needs.
• Interact daily with operators and management at the customer site.
• Support data collection for fluid consumption, performance documentation, and reporting.
• Notify Sales Rep and customer of abnormal fluid conditions or mechanical problems.
• Perform procedures for fluid additions and system cleanouts.
• Ensure system control plans and sump pump-out schedules are followed.
• Review and maximize recycling performance.
• Support continuous improvement projects set by customers and company.
• Ensure mechanical aspects of fluid systems operate efficiently.

Skills

Fluid systems experience

On-site field testing

Customer interaction

Microsoft Office

Safety compliance

Troubleshooting

Mechanical aptitude

Written reports

Tools

Field testing equipment

Pumps and valves

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

POSITION SUMMARY:

DuBois Chemicals is looking for a high performing Service Technician to support one of our strategic customers at their site in Columbia, MO area. Responsible for physically conducting the material handling requirements associated with a fluid management program at an industrial manufacturer (our customer). Successful candidates will be expected to work well within a team and ensure all requested fluid pump-outs, additions and mechanical checks are routinely performed and reported. Service Technician must follow the safety regulations of the customer and company. Demonstrate the company’s core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety, and passion to succeed.

DuBois brands have been recognized as the technical leader for over one hundred years with unparalleled technology and service. No other company offers the performance value of our product offerings. Our laboratories continue a tradition of developing innovative technologies that are on the cutting edge of continuous improvement for the manufacturing industry. DuBois scientists are globally located in Research & Development (R&D) Centers of Excellence to better serve our customers’ needs. Their combined knowledge and application expertise contribute to the performance and value our customers have come to expect.

KEY RESPONSIBILITIES:

• Ensure required fluid performance measurements are performed and recorded.
• Install, maintain, and repair equipment and systems, ensuring they function properly.
• Draw fluid system samples, perform chemistry tests, and diagnose routine maintenance/updates.
• Interact daily with operators and appropriate management personnel within customer location.
• Support the collection of data for fluid consumption, performance documentation, and reporting.
• Notify Sales Representative/Account Manager and customer of abnormal fluid conditions and mechanical problems.
• Perform procedures for fluid additions and system cleanouts.
• Ensure system control plans are followed and sump pump-out schedules are following.
• Review and maximize the performance of recycling efforts.
• Support continuous improvement projects set by customers and company.
• Ensure mechanical aspects of fluid systems are operating efficiently.
• Must be able to perform the essential functions with or without accommodations.

MINIMUM QUALIFICATIONS:

• Must live in or near Columbia, MO
• 1+ years of related service experience/training in fluid systems and chemical industry.
• Proficient in performing technical/mechanical on-site testing.
• Ability to read, write and interpret documents such as safety rules, operating and maintenance. instructions, procedure manuals, and write routine reports/correspondences.
• Excellent communication (oral or written) and interpersonal to interact with customers.
• Strong time management skills and attention to detail.
• Ability to trouble shoot and solve practical problems.
• Mechanical aptitude and ability to understand basic chemical concepts.
• Ability to work in an industrial environment.
• Ability to handle moderate to considerable physical activity.
• Ability to work independently with minimal supervision.
• High achievement orientation; driven to perform and grow.
• Proficient in Microsoft Office.

#INDCOMR

DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.