Technical Service Manager – Pulp & Premium Tissue

Lake States TAPPI/North Central PIMA Local Section Test Page

Naperville (IL)

On-site

USD 90,000 - 135,000

Full time

14 days+

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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Disability coverage
Life insurance
AD&D insurance
401(k) with company match
Employer retirement contribution
15 days of paid time off
13 company holidays
Annual performance-based short-term‑in
Professional development opportunities

Job summary

Lake States TAPPI/North Central PIMA Local Section Test Page is seeking a technical service-focused professional to build strong relationships with pulp customers, deliver expert service, and drive process optimization across North America. The role includes leading qualification efforts for strategic sales growth and extensive travel for mill trials and audits.

The ideal candidate holds a bachelor's degree in engineering or paper and pulp technology, with 5–10 years of premium tissue production

Qualifications

  • Bachelor's degree in Engineering or Paper and Pulp Technology is required.
  • 5-10 years of experience in premium tissue production or equipment supply.
  • Proficiency in TAD or similar premium tissue technologies and strong customer-facing communication skills.

Responsibilities

  • Build technical relationships with pulp customers to provide professional service and drive process optimization.
  • Lead qualification efforts for strategic sales growth.
  • Travel extensively across North America for mill trials and audits.

Skills

Technical Service
Premium Tissue Production
Product Development
TAD Technology
Technical Communication
Customer Relationship Management
Process Optimization
Value-based Recommendations
Strategic Sales Growth
Technical Auditing
Troubleshooting
Commercial Mindset

Education

Bachelor's degree in Engineering or Paper and Pulp Technology

Job description

Lake States TAPPI/North Central PIMA Local Section Test Page is seeking a technical service-focused professional to build strong relationships with pulp customers, deliver expert service, and drive process optimization across North America. The role includes leading qualification efforts for strategic sales growth and extensive travel for mill trials and audits.

The ideal candidate holds a bachelor's degree in engineering or paper and pulp technology, with 5–10 years of premium tissue production

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