Technical Service Manager - Chemicals - Surfactants in Cleveland

Energy Jobline ZR; Cleveland (OH); Remote; USD 120,000 - 160,000; Full time

Job summary

Energy Jobline ZR seeks a Technical Service Manager to lead field technical market development in surfactants, water soluble polymers, chelates and acids for various end uses. This fully remote role prefers candidates on the East Coast or Midwest with about 50% travel across the US.

The position interfaces with distribution partners and customers' technical teams to develop commercial proposals, address competitive issues, and resolve inquiries.

Qualifications

• BS Chemistry or ChemE or related science degree; MS or PhD a plus.
• 5-10+ years in formulation, applications and/or technical service with background in surfactants, emulsions, resins, chelates and acid-based catalysts.
• Proven ability to solve complex technical challenges and provide solutions to competitive issues.
• Able to build deep customer and distribution relationships across multiple levels.

Responsibilities

• Serve as primary interface with technical staff at distribution partners and direct distribution customers' production and technical teams to develop commercial proposals.
• Provide solutions to competitive issues and identify/resolve customer issues/inquiries.
• Drive customer success by providing formulation expertise and supporting product development.
• Enable commercialization of technologies that create value and contribute to business growth.

Skills

Surfactants

Emulsions

Resins

Chelates

Acid-based catalysts

Formulation expertise

Technical service

Customer-facing

Commercial awareness

Problem solving

Education

BS in Chemistry or ChemE or related science

MS or PhD a plus

Job description

Our client, one of the world's largest global chemical producers, has an immediate need for a Technical Service Manager that will lead field technical market development in surfactants, water soluble polymers, chelates, and acids for different end use markets.

This is a fully remote position with a preference for an individual to be located on the East Coast or Midwest. The role requires approximately 50% travel to customers throughout the US.

This position will serve as the primary interface with technical staff at distribution partners and as well as direct distribution customers' production and technical teams to help develop commercial proposals, provide solutions to competitive issues, and identify/resolve customer issues/inquiries.

The person in this role will drive customer success by providing formulation expertise, supporting product development and enabling the commercialization of technologies that create value.

This high-visibility position offers competitive compensation, an excellent benefits package, a company car and the opportunity to make a meaningful impact in building a more sustainable future.

Experience

• BS Chemistry or ChemE or related science degree - MS or PhD a plus.
• 5-10+ years experience in formulation, applications and/or technical service with a background in surfactants, emulsions, resins, chelates and acid based catalyst.
• Proven ability to solve complex technical challenges and provide solutions to competitive issues, analyze trends and identify and resolve customer issues.
• Able to build deep customer and distribution relationships across multiple levels.
• Strong interpersonal and communication skills required.
• Must have prior experience in a customer-facing role with commercial awareness.
• Strong collaboration skills, able to work independently and collaborate across all levels.
• Able to travel approximately 50% throughout US, with a concentration on the East Coast.

Interested candidates must be legally authorized to work in the United States.