Technical Service Engineer – Training & Support

Tenco Inc.

Town of Mukwonago (WI)

On-site

USD 55,000 - 75,000

Full time

8 hours ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Day 1 Medical Insurance

Profit Share

Matching 401K

Paid Holidays

Job summary

Super Products LLC in Mukwonago, WI is seeking a Technical Service Representative to provide technical after-sales support, troubleshoot routine mechanical, electrical, and hydraulic issues, and assist with training and service communications. The role emphasizes documentation, customer satisfaction, and product knowledge development.

The position requires a technical degree or equivalent experience and 3+ years in technical support or repair, with willingness to work extended hours and wear

Qualifications

Technical degree, certificate, or equivalent experience in mechanical/electrical/hydraulic field preferred.
3+ years of technical support, service, maintenance, or repair experience.

Responsibilities

Respond to customer, dealer, and internal inquiries about operation, maintenance, and repair of products.
Troubleshoot routine service issues per procedures and guidance from senior staff.
Document service cases and maintain records in service systems.
Assist in creating and distributing service bulletins and technical communications.

Skills

Customer service

Communication

Analytical mindset

Electrical systems

Hydraulic systems

Reading schematics

Tool proficiency

MS Office

Education

Technical degree or related field

Tools

Diagnostic equipment

Multi-meters

Job description

The position requires a technical degree or equivalent experience and 3+ years in technical support or repair, with willingness to work extended hours and wear

Get your free, confidential resume review.

or drag and drop your file here.